Csilla S Antal

Entered Prescriptions for high cost Specialty medications at TC Script pharmacy. TC Script is the fulfilling pharmacy for Patient Assistance Program(PAP) of Pharmaceutical Companies such as Janssen, Bristol Myers Squibb, Sumitomo, Sandoz and Sanofi.

• Checked for accuracy by verifying data and records.
• Kept optimal quality levels to prevent critical errors and support team performance targets.
• Updated and maintained customer information, documents and records.
• Safeguarded sensitive information by diligently following company policies regarding data confidentiality and security measures.

Supervised the daily operations in the Prior Authorization Department for 25 employees.

• Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
• Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Collaborated with other leaders and executives to direct workflow and support operations.

• Over 10 years of experience with both standard Pharmacy Technician and Compounding Pharmacy Technician duties under Licensed Pharmacist.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Compounded suspensions, suppositories, topical creams/ointments-including controlled medications.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Entered new prescriptions and insurance or billing information into patient profiles.
• Worked in rotation inside Controlled Room.