RAYMOND MARTINEZ
Aspiring Cyber Security Professional
West New York,NJ
Summary
Highly motivated technology professional with comprehensive experience in computer systems and support. Adept at diagnosing and resolving technical problems, ensuring smooth operations. Known for effective collaboration and adaptability, consistently driving team success.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Computer Technology Specialist: Media High School
NYC Department of Education
08.2013 - Current
- Provide technical expertise to maintain electronic devices currently in the school, including computers, servers, printers, electronic Boards & all other electronic peripheral devices.
- Developed, oversee, and organized a High School eSports program & organized tournaments and events.
- Provide training and assist teachers, staff & students in all aspects of operating all available software, hardware & electronic devices.
- Manage and support all hardware in the computer lab; responsible for all aspects of the design & installation of new computer labs, classrooms, & administration offices.
- Collaborated with cross-functional teams to develop innovative technology solutions for educational needs.
Exchange Admin Assistant
NYC Department of Education: Division of Instructional & Information Technology
12.2012 - 08.2013
- Created and managed users’ account utilizing Active Directory.
- Performed Microsoft Exchange mailbox and public folder maintenance.
- Performed Exchange mailbox restores for Exchange 2003 & 2010 servers.
- Referred hardware and software problems or defective products to Vendors or technicians.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
B.S. - Cybersecurity and Information Assurance
Western Governors University
Salt Lake City, UT 09.2023 - Current
Associate degree - Network Administration & Security
CUNY LaGuardia Community College
Long Island City, NY 09.2007 - 06.2010
Skills
Ability to Work Under Pressure
Collaboration & Teamwork
Highly Organized and Efficient
Computer Networking
Linux Operating System
Windows Operating System
Adobe Creative Suite
Content Creation
Telecommunications
Hardware troubleshooting
Video editing
Certification
CompTIA Security +
Interests
Creating Videos and Publications, Interest in Learning & Playing Competitive Video Games, Being a Content Creator for Twitch & Other Social Media Platforms
Timeline
CompTIA A+
03-2024
B.S. - Cybersecurity and Information Assurance
Western Governors University
09.2023 - Current
CompTIA Security +
06-2023
CompTIA Secure Infrastructure Specialist – CSIS
06-2023
CompTIA IT Operations Specialist – CIOS
06-2023
CompTIA Network+
03-2023
Computer Technology Specialist: Media High School
NYC Department of Education
08.2013 - Current
Exchange Admin Assistant
NYC Department of Education: Division of Instructional & Information Technology
12.2012 - 08.2013
Associate degree - Network Administration & Security
CUNY LaGuardia Community College
09.2007 - 06.2010