Summary
Overview
Work History
Education
Skills
Timeline
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Culley McCloud

Marietta,GA

Summary

Dynamic Merchandise Manager with extensive experience at Dreamchasers, Inc., excelling in inventory management and strategic sales planning. Specializes in enhanced customer experiences and driving sales through effective team collaboration. Utilize efficient planning, organizational skills, and management skills to ensure seamless operations during high-profile events.

Overview

10
10
years of professional experience

Work History

Retail Associate

Fanatics
Atlanta, GA
11.2023 - Current
  • Distribute and display merchandise in team stores for Atlanta United and the Atlanta Falcons games at Mercedes-Benz Stadium.
  • Count and report received inventory.
  • Operated cash register accurately and efficiently during game days to create a positive customer experience.
  • Welcome customers and offer to help locate items and suggest merchandise tailored to their style.

Merchandise Manager

Dreamchasers, Inc.
Powder Springs, GA
02.2015 - Current
  • Coordinate merchandise sales ranging from $5K to $50K by communicating with rotating tour managers as the venue's Merchandise Manager.
  • Build and maintain individual spreadsheets to track merchandise inventory and sales.
  • Create visually pleasing merchandise displays and set up point-of-sale systems for vendors.
  • Coordinate and prioritize multiple tasks simultaneously for the venue and tour manager.

Merchandise Assistant Manager

Dreamchasers Inc.
Powder Springs, GA
02.2015 - Current
  • Assist with management of multi-million dollar shows like Taylor Swift's Eras tour, WWE's 2022 and 2024 Royal Rumble Premium Live Event, and WWE's 2024 SummerSlam Premium Live Event.
  • Build and organize a temporary merchandise warehouse and establish a process for ensuring healthy stock at all merchandise stands in the venue.
  • Work cross-functionally to ensure seamless operations by delivering correct product and quantities throughout the venue.

Account Manager

Fleming Flooring and Design Center
Marietta, GA
02.2022 - 08.2023
  • Responsible for 7 builder accounts and managed flooring installs for multiple neighborhoods, including creating estimates and ordering appropriate building materials.
  • Served as single point of contact to coordinate building team, installers, and homeowners for pre-install logistics, oversee project during install, and address any homeowner concerns once completed.
  • Utilized problem-solving skills to resolve customer issues and complaints.
  • Measure and create estimates for walk-in customers.

Education

Bachelor of Science - Public Relations

Kennesaw State University
Kennesaw, GA
05-2019

Skills

  • Inventory management
  • Product display
  • Point-of-sale systems
  • Strategic sales planning
  • Enhanced customer experience
  • Team collaboration
  • Sales reporting
  • Financial analysis

Timeline

Retail Associate

Fanatics
11.2023 - Current

Account Manager

Fleming Flooring and Design Center
02.2022 - 08.2023

Merchandise Manager

Dreamchasers, Inc.
02.2015 - Current

Merchandise Assistant Manager

Dreamchasers Inc.
02.2015 - Current

Bachelor of Science - Public Relations

Kennesaw State University

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Culley McCloud