Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CUONG TRUONG

Charlotte,NC

Summary

Driven professional with a robust background in logistics and customer service, exemplified during tenure at Lyft with high customer ratings for service excellence. Expert in vehicle maintenance and schedule management, achieving efficiency and safety. Demonstrates strong customer engagement and operational skills, ensuring top-notch service delivery and operational success.

Overview

10
10
years of professional experience

Work History

Rideshare Driver

Lyft
11.2022 - Current
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Welder Helper

CSI
09.2021 - 02.2022
  • Prepared welding equipment to perform advanced welding work.
  • Removed trash and excess materials to clean up work areas.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Fabricated shop parts directly from blueprints.

Delivery Driver

Domino's Pizza
01.2021 - 02.2022
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Loader and Unloader

Lance
02.2019 - 03.2020
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Picker Packer

Pitney Bowes
01.2016 - 11.2018
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Received new stock and input values into computer system.

Machine Operator

Custom Polymers
03.2014 - 04.2016
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Education

High School Diploma -

Nguyen Khuyen
Viet Nam
04.2002

Skills

  • Customer Engagement
  • Passenger transportation
  • Vehicle Maintenance
  • Schedule Management

Languages

Vietnamese
Full Professional

Timeline

Rideshare Driver

Lyft
11.2022 - Current

Welder Helper

CSI
09.2021 - 02.2022

Delivery Driver

Domino's Pizza
01.2021 - 02.2022

Loader and Unloader

Lance
02.2019 - 03.2020

Picker Packer

Pitney Bowes
01.2016 - 11.2018

Machine Operator

Custom Polymers
03.2014 - 04.2016

High School Diploma -

Nguyen Khuyen

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CUONG TRUONG