Curnasia Littles
Tucker,GA
Summary
Results-driven professional with a strong background in relationship management and sales quota achievement, leveraging expertise in financial markets to consistently deliver exceptional customer satisfaction. Proven track record in managing complex financial transactions and providing tailored financial advice, utilizing advanced financial tools for thorough needs assessment. Experienced Shift Manager skilled in team leadership and operational oversight, with notable achievements in staff training, scheduling, and inventory management. Committed to maintaining high-quality standards while adapting to evolving industry regulations and trends.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Arbys GZK
Buford, GA
06.2024 - Current
- Monitored inventory levels and placed orders for supplies as needed.
- Resolved conflicts between employees or customers in a professional manner.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Developed and maintained positive working relationships with staff, customers, and vendors.
FINANCIAL SERVICES REPRESENTATIVE
world finance
lawrenceville, ga
06.2023 - 01.2024
- Demonstrated strong interpersonal skills while interacting with customers in person, over the phone, or via email
- Profiled prospects and clients to identify additional financial needs and refer to appropriate financial partners
- Provided exceptional customer service by responding promptly to inquiries and resolving complaints in a timely manner
COLLECTIONS AGENT
D GRIFFIN AND GOLDSTIEN
NORCROSS, GA
01.2021 - 03.2023
- Successfully handled high-volume calls from delinquent customers
- Provided excellent customer service while following collections procedures
- Assisted customers with making payments via credit cards or electronic transfers
Education
High School Diploma -
Carolina High
Greenville, SC06-2020
Skills
- Proven Sales Performance
- Relationship Management
- Financial markets
- Account Maintenance
- Verbal and written communication
- Performance reviewing
- Safety compliance
- Financial records oversight
Certification
Insurance
Timeline
Shift Manager
Arbys GZK
06.2024 - Current
FINANCIAL SERVICES REPRESENTATIVE
world finance
06.2023 - 01.2024
COLLECTIONS AGENT
D GRIFFIN AND GOLDSTIEN
01.2021 - 03.2023
High School Diploma -
Carolina High