Curt Carnelison

In addition to responsibilities as Merchandise Manager:

• Oversee operations and support off-site Merchandise Warehouse
• Oversee and support retail operations at White Water
• Collaborate with other Herschend Family Entertainment properties to share successes and best practices

Oversee daily operations for 30 unique retail locations. Directly lead a team of five Supervisors who serve 200+ employees.

• Analyze daily sales reports and make suggestions for improvement
• Monitor daily labor percentages and adjust proactively
• Participate in monthly P&L meetings to monitor profitability
• Create, approve, and communicate sales promotions to drive revenue and move old inventory
• Develop future retail plans including submitting ROI analysis
• Work with the Merchandise Director to develop and present yearly business plans
• Drive employee satisfaction through recognition and engagement
• Lead, mentor, and support Merchandise leadership team
• Create and facilitate development plans for high performing employees
• Attend cross-functional meetings with other divisional leaders to ensure consistency

Oversee daily operations for 13 unique retail locations. Lead and motivate a team of 75+ employees to provide great guest experiences

• Reviewed key metrics daily, taking action to drive improvements in performance
• Conducted hiring and onboarding processes for new employees
• Motivated and coached employees, fostering accountability to enhance overall team performance
• Create labor and expense budgets for areas of responsibility
• Operating within labor and expense budgets while proactively adjusting based on performance
• Co-lead monthly divisional meetings focused on results and ensuring effective communication
• Ensured compliance with visual guidelines and standards across all retail locations
• Ensure all employees are trained and utilizing guest excellence standards

• Led a team of 20-30 associates, contributing to annual sales volume of $9.5M.
• Sales Manager of the following internal departments: Men's, Children's, Home, Shoes and Accessories.
• Managed daily operations of retail environment, including training associates for premium customer service, executing floor plans per corporate standards, ensuring loss prevention, maintaining sales goals, completing weekly reconciliation paperwork, and acting as manager on duty in the absence of store manager.
• Contributed to success of #1 Belk Department Store in division for 2014-2015, achieving top sales and customer satisfaction.

• Led market of 3 stores, supporting district manager with daily operations, mentoring store managers, and analyzing weekly sales and performance metrics.
• Managed all daily aspects of a retail environment, including training associates to provide premium customer service, executing floor plans per corporate standards, and overseeing loss prevention.
• Motivated and led team of 6-10 associates to achieve sales and customer service goals.
• Participated in semi-annual district meetings and annual corporate meeting to align strategies across the company.
• Awards Received: 'Rookie Manager of the Year' (2007), 'Manager of the Year' (2008), 'Labor Productivity Award' (2007-2010), 'Inventory Control Award'(2007-2009), 'Winning Formula, Loss Prevention Award' (2008 - 2009).

• Supervised staff of 3-5 employees to ensure efficient operations and customer satisfaction.
• Managed daily operations of retail environment, including store cleanliness, product displays, shipment processing, and store opening and closing.