Curtis Anderson
Damascus,MD
Summary
Accomplished Project Manager with a proven track record at Velocity Professional Services, adept in project planning and advanced problem-solving. Excelled in leading teams to meet deadlines and enhance build quality, demonstrating exceptional technical support and collaboration skills. Increased customer satisfaction through efficient project execution and technical expertise.
Overview
28
28
years of professional experience
Work History
Project Manager
Velocity Professional Services
Sterling, VA
04.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Order and maintain inventory for projects at various sites
- Maintain vechicle fleet .
Headend Technician
Antietam Broadband
Hagerstown, MD
08.2020 - 03.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Tested systems, noting issues and completing preventive maintenance.
Headend Technician
Comcast
Frederick, MD
09.1996 - 07.2020
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
- Started as Installer / Service Technician for 5 yrs
- Maintenance Technician for 4 yrs.
Education
High School - General
Glenelg High School
Glenelg, MD05.1991
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Advanced problem solving
- Technical understanding
- Technical Support
Timeline
Project Manager
Velocity Professional Services
04.2022 - Current
Headend Technician
Antietam Broadband
08.2020 - 03.2022
Headend Technician
Comcast
09.1996 - 07.2020
High School - General
Glenelg High School