Windows
CURTIS AUTRY
Computer Networking And Information Security Professional
Fresno,CA
Summary
Ambitious entry level computer networking and information security professional, currently searching for a professional opportunity in the IT industry. Professional experience, while not in IT, highlights technical problem solving, leadership and customer service. The perfect position would be one at a company with a positive environment that exposes employees to new technologies and opportunities for growth.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
Work History
Robotics Solar Panel Cleaning Supervisor
NOVASOURCE
Lemoore, CA
2020.04 - Current
- Drove company vehicles while pulling trailers as far as 400 miles.
- Performed basic maintenance and repairs on SunPower panel cleaning robots.
- Managed multiple phone applications for reporting progress, payroll, and equipment issues.
- Supervised laborers, which includes double checking their work, managing payroll, and taking professional and medical complaints.
Panel Cleaning / Maintenance Technician
SOLAR MAINTENANCE PROS
Fresno, CA
2019.02 - 2020.04
- Managed 4 phone applications, such as Salesforce for scheduling and route optimization, creating service reports and more.
- Performed solar system installation and electrical wiring and troubleshooting on photo voltaic systems and inverters.
- Provided strong customer service with positivity to every client on schedules on phone, as well as in person.
Customer Support Representative
ALORICA
Fresno, CA
2018.12 - 2019.01
- Supported Verizon customers with making payments, plan changes and updates.
- Performed troubleshooting on technical issues for Verizon and 3rd party devices and software.
- Followed and enforced security regulations including rules for physical access control.
Education
Associate of Science - CIS - Computer Networking
FRESNO CITY COLLEGE
Fresno, CA 2017.09 - Current
Skills
Customer Service
Problem Solving
Leadership
Communication
Computer Skills
Time Management
Certification
CompTIA Security+ CompTIA
Software
Linux
Cisco
VMWare
Azure
Wireshark
Google Analytics
Citrix
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"The quieter you become, the more you are able to hear"
Mati Aharoni (Offensive Security)
Timeline
Robotics Solar Panel Cleaning Supervisor
NOVASOURCE
2020.04 - Current
Panel Cleaning / Maintenance Technician
SOLAR MAINTENANCE PROS
2019.02 - 2020.04
Customer Support Representative
ALORICA
2018.12 - 2019.01
Associate of Science - CIS - Computer Networking
FRESNO CITY COLLEGE
2017.09 - Current