Curtis Collins

Coordinated all decommissioning phases, including asset disposition and space restoration, minimizing client disruption.

• Delivered turnkey facility decommissioning and relocation services, restoring workspaces to broom-swept condition.
• Evaluated and prioritized leads through needs analysis, fostering relationships for potential deals.
• Conducted market research to identify potential clients and assess specific needs.

Delivered on-call support and field diagnostics for installers, claims, spare part support, and handling of Framery products, collaborating with the Framery distribution channel and sales team to train the network in installation and product support.

• Troubleshot and resolved hardware and software issues to enhance system performance.
• Resolved reported issues promptly to minimize customer complaints and build trust with clientele.
• Coordinated with engineering and sales departments to allocate resources effectively during project installations or upgrades.
• Contributed to business growth by identifying opportunities for upselling products and services during field visits.

• Coordinated turnkey facility decommissioning and relocation projects, including asset disposition and workspace restoration.
• Managed project activities, ensuring minimal disruption to clients’ work environments.
• Developed client-facing proposals with detailed scopes of work and project execution plans.
• Negotiated pricing and defined project requirements with labor vendors and subcontractors.
• Identified potential project risks and developed solutions to prevent delays and execution issues.
• Managed communication and coordination among clients, internal teams, labor vendors, and subcontractors through project completion.
• Aligned facility service solutions with client requirements to support business development activities.
• Researched prospective clients, identified business needs, and qualified opportunities through needs analysis.

Coordinated with sales managers to organize new and ongoing projects, enhancing project alignment with sales goals. Monitored project plans and schedules, organized stakeholder meetings, and ensured timely completion of project deadlines.

• Coordinated project timelines and resources for office solution implementations.
• Managed project documentation, including schedules, reports, and meeting notes.
• Collaborated with vendors to ensure timely delivery of materials and services.

Coordinated communication between internal departments and external customers, managing 3rd party service providers for labor and product requests, negotiating pricing with subcontractors, placing purchase orders, and tracking project schedules.

Managed project timelines to ensure completion by deadlines by managing deadlines and adjusting workflows.

• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Provided sales support activities to produce quotes and sales proposals to effectively process and communicate proposals to clients and coordinate with Operations team to maximize Rightsize Facility Performance efficiencies without compromising the quality of service provided to the client.