Curtis Dart
Evansville,IN
Summary
Dependable customer service professional with a proven track record in problem-solving and team collaboration. Committed to enhancing operational efficiency and streamlining processes to improve customer satisfaction.
Dynamic parts manager with over 15 years of experience in inventory control and staff training. Known for fostering teamwork and mentoring team members to achieve operational excellence and enhance customer service outcomes.
Self-motivated professional with extensive experience in customer support and parts management. Recognized for strong adaptability and responsibility, effectively contributing to team success and improving service processes.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Customer Support Sales and Service
Black Equipment Co
Evansville, IN
02.2012 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Proven ability to learn quickly and adapt to new situations.
Parts Manager
ProLift Industrial Equipment
Evansville, IN
05.1994 - 01.2012
- Managed inventory control processes to ensure optimal stock levels and minimize downtime.
- Streamlined parts ordering procedures, enhancing turnaround time for customer orders.
- Trained and mentored staff on best practices for parts management and customer service.
- Developed supplier relationships to negotiate favorable terms and improve cost efficiency.
- Oversaw daily operations of parts department, ensuring compliance with safety regulations and policies.
- Collaborated with other departments to align parts availability with production schedules and customer needs.
M1A1 Tank Systems Mechanic
United States Army
Any Location They Needed
09.1982 - 05.1995
- Diagnosed and repaired mechanical issues in various military vehicles and equipment.
- Conducted routine maintenance checks to ensure optimal vehicle performance and safety standards.
- Collaborated with team members to improve repair processes and enhance operational efficiency.
- Trained junior mechanics on diagnostic procedures and maintenance best practices.
- Implemented preventive maintenance schedules to reduce breakdown occurrences and extend equipment lifespan.
- Oversaw inventory management of tools, parts, and supplies for effective workshop operations.
- Led troubleshooting efforts during field operations to resolve mechanical failures swiftly.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
Associate of Science - Diesel Automotive
Big Ben Community College
Moses Lake, WA03-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Electrical Supply Delivery Tri-State Lighting
- Parts Delivery Driver Kenny Kent Chevrolet
- Dependable and responsible
Certification
Army Achievement and Commendation Medals, as well as Ft Bragg soldier of the year 1983.
Parts Manager of the year five consecutive years
Timeline
Customer Support Sales and Service
Black Equipment Co
02.2012 - 12.2023
Parts Manager
ProLift Industrial Equipment
05.1994 - 01.2012
M1A1 Tank Systems Mechanic
United States Army
09.1982 - 05.1995
Associate of Science - Diesel Automotive
Big Ben Community College