Curtis Hay

Squad Leader, Kennel Master, Operations Sergeant, Station Commander

• Led teams in training, operations, and logistics to meet mission-critical deadlines under pressure.
• Coordinated personnel schedules, asset distribution, and equipment accountability.
• Delivered hands-on training and mentorship, ensuring team members met performance standards.
• Oversaw safety, compliance, and operational readiness across multiple leadership roles.

• Managed daily correspondence and customer interactions across phone, mail, and in-person service.
• Processed documents and records to support reporting accuracy and team efficiency.
• Maintained project files and administrative records for management use.
• Coordinated document flow and scheduling across departments.
• Updated data systems and office files to ensure operational readiness.

• Conducted cycle counts and reconciled inventory discrepancies to maintain accurate stock records.
• Executed receiving and issuing of materials, and ensured proper filing and labeling.
• Coordinated restocking and reorder requests to maintain inventory levels and support operations.
• Assisted with loss prevention by flagging damaged, missing, or misfiled inventory.
• Used basic data entry systems to track stock movement and prepare periodic inventory reports.