Curtis Henson

Surveillance Supervisor

Red Rock Casino Resort & Spa

Las Vegas, NV

08.2005 - Current

Trained surveillance observers on key factors to watch for and internal reporting procedures.
Utilized well-developed interpersonal and communication talents to work well with upper management, fellow team members and casino patrons.
Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations.
Provided security for patrons with large payouts to hotel rooms, vehicles or off casino property.
Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
Oversaw floor agents during interactions with customers.
Inspected cameras, monitors and other surveillance equipment for operational integrity.
Observed casino or casino hotel operations for cheating or theft by employees or patrons using audio and video equipment and one-way mirrors.
Reported violators and incidents to correct staff members and followed up with detailed documentation.
Maintained log of surveillance operations, noting discrepancies or suspicious activity.
Identified illegal activities and alerted floor security personnel to address concerns.
Supervised or trained surveillance observers.
Monitored gambling activities for compliance with state and local regulations.
Verified compliance with internal policies during monetary transportation activities.
Observed hotel and gambling floor operations for irregular activities indicative of cheating or illegal behavior.
Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.
Reviewed video surveillance footage.
Monitored approved areas via one-way mirrors and hidden observation points.