Sales expert with 23 years experience in car business prepared for leadership roles at CARFAX. Proven ability to drive revenue growth and enhance client relationships. Skilled in market analysis, lead generation, and negotiation.
Overview
23
23
years of professional experience
Work History
Sales Manager
Grand Valley Auto
Lakewood CO
09.2024 - Current
Developed and executed sales strategies to enhance customer engagement and drive revenue growth.
Trained new sales team members on product knowledge and effective selling techniques.
Collaborated with marketing team to implement promotional campaigns that boosted customer awareness.
Maintained strong relationships with clients to ensure high levels of satisfaction and repeat business.
Conducted regular performance evaluations of sales staff, providing feedback for continuous improvement.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
Sales Manager/Sales Associate
Freeway Ford
Denver, CO
02.2021 - 09.2024
Mentored and trained junior sales staff to enhance team performance and customer engagement.
Built long-lasting client relationships through excellent customer service and consistent followups.
Desk Manager/Finance Manager/Sales Manager
O'Meara Ford
Denver, CO
10.2008 - 02.2021
Supervised daily operations to ensure high levels of customer satisfaction and service quality.
Trained and mentored new staff on company policies and customer service techniques.
Implemented process improvements that enhanced workflow efficiency and reduced response times.