Curtis Jordan
Lincoln Park
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Long John Silver's
Westland, MI
09.2022 - Current
- Streamlined operational processes to enhance service efficiency and customer satisfaction.
- Led training programs to develop staff skills and improve team performance.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Analyzed sales data to inform strategic decisions and drive revenue growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities. I have also trained multiple training teams and employees while actively working as a Gm for Long John silvers I have help open 16 stores with the brand already and have a strong knowledge about the processes involved.
Concept Manager
Area's
Romulus, MI
01.2016 - Current
- As assistant manager my job duties are to help with scheduling employees, hire and train new employees. Run and maintain the restaurant to ensure total guest satisfaction. Coach and discipline employees. Further job duties required are to ensure our COGS, our Ebita, and labor cost are properly being monitored to ensure that the store is being ram for maximum profit. Ordering product and stocking store.
Restaurant General Manager
Wingstop
Taylor, MI
07.2017 - 03.2019
Lead Cook/ assistant manager
MIDFIELD CONCESSIONS
Romulus, MI
01.2011 - 03.2014
- Job duties were to train new employees, run and maintain the kitchen. Make sure stock was accounted for and to maintain the restaurant to health codes and standards.
Education
Trade school - Electrical, Electronics And Communications Engineering
Southgate Community
Southgate, MI10.2004
Skills
- Fast Food
- Key Holder
- Customer Service
- Retail Management
- Inventory
- Management
- Microsoft Excel
- Sales
- Scheduling
- Training
- Word
- Merchandising
- Inventory Management
- Microsoft Word
- Team Building
- Retail sales
- Assistant Manager Experience
- Food Safety
- Labor Cost Analysis
- POS
- Profit & Loss
- Purchasing
- Recruiting
- Restaurant Management
- Kitchen Management Experience
- Culinary Experience
- Pricing
- Catering
- Supervising Experience
- Human Resources
- Food Preparation
- Banquet Experience
- Employee Orientation
- Leadership
- Forecasting
- Communication skills
- Computer literacy
- English
Certification
- Electrical power Distribution January 2005 to Present
- Assistant chef June 1997 to Present
- ServSafe September 2017 to Present
- Cpl
- Driver's license
Assessments
- Reliability — Proficient January 2020 Tendency to be dependable and come to work Full results: Proficient
- Work Style: Conscientiousness — Highly Proficient June 2020 Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
- Work Motivation — Proficient June 2020 Level of motivation and discipline applied toward work Full results: Proficient
- Delivery Driver — Familiar January 2020 Interpreting instructions, reading maps, and solving problems. Full results: Familiar
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a very motivated self starter who encourage others to be great. Able to multitask or work together as a team to achieve a common goal.
Timeline
General Manager
Long John Silver's
09.2022 - Current
Restaurant General Manager
Wingstop
07.2017 - 03.2019
Concept Manager
Area's
01.2016 - Current
Lead Cook/ assistant manager
MIDFIELD CONCESSIONS
01.2011 - 03.2014
Trade school - Electrical, Electronics And Communications Engineering
Southgate Community