Wanda Liriano
Hazleton,PA
Summary
Accomplished and energetic General Manager with a solid history of achievement in food cost restaurant. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Customer Service, Food cost control . safety and security and Working with people. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
Panera Bread
Hazleton, US
08.2021 - 11.2024
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Audits payroll to ensure labor costs for company sales.
- Supervised the hiring and training of employees, including the promotion and development of managers and crew trainers.
- Establish standards for personal performance and customer service
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
General manager
Pret A Manger
New York, US
10.2018 - 01.2021
- Reviews all manager logs/weekly packages for inconsistencies, unusual items and missing reports/receipts
- Audits Payroll to ensures labor costs for company sales
- Completed monthly profit and loss reports
- Supervised the hiring and training employees including the promotion and development of managers and crew trainers
- Lowered food costs via cost-effective ordering and detailed inventory tracking
- Establish standard for personal performance and customer service
General Manager Mcdonald's Restaurant
Colley group company
Bronx, US
11.2000 - 09.2018
- Reviews all manager logs, weekly packages for inconsistencies, unusual items, and missing reports or receipts.
- Audits payroll to ensure labor costs for company sales.
- Completed monthly profit and loss reports.
- Supervised the hiring and training of employees, including the promotion and development of managers and crew trainers.
- Lowered food costs via cost-effective ordering and detailed inventory tracking.
- Establish standards for personal performance and customer service.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Education
college - Business Administration
Bronx Community College
Bronx, NY01.2000
High school diploma or GED -
Skills
- Food costs
- Customer Relationship Management
- Food production
- Scheduling
- Administration and Management
- Fast Food
- Labor Cost Analysis
- Forecasting
- Restaurant management
- Profit & Loss
- Payroll
- Management
- Operations Management
- Basic math
- Shift management
- Time management
- Restaurant experience
- Supervising experience
- Customer service
- Microsoft Word
- Leadership
- Food service
- Food service management
- Microsoft Office
Certification
- HU hamburger university, 04/01/18, Present
- ServSafe Food Protection Course, 10/01/11, Present
Awards
Outstanding manager, 03/01/11
Personal Information
Authorized To Work: US
Timeline
General Manager
Panera Bread
08.2021 - 11.2024
General manager
Pret A Manger
10.2018 - 01.2021
General Manager Mcdonald's Restaurant
Colley group company
11.2000 - 09.2018
college - Business Administration
Bronx Community College
High school diploma or GED -
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