Curtis Minter
Rosedale,NY
Summary
Versatile Service Technician with a track record of diagnosing and resolving complex mechanical issues, notably at Brooklyn Chrysler Jeep Dodge Ram. Skilled in installation, repair, and preventive maintenance, complemented by a keen attention to detail. Proven ability in enhancing customer satisfaction and safety standards, demonstrating exceptional customer service and adherence to safety protocols.
Overview
6
6
years of professional experience
Work History
Service Technician
Brooklyn Chrysler Jeep Dodge Ram
03.2023 - Current
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Conducted comprehensive vehicle inspections to identify leaks, damage, and other concerns
- Diagnosed and resolved technical issues across hardware and software platforms
- Adhered to safety protocols and policies to reduce workplace hazards
Assistant Manager
Imail & More
10.2019 - 03.2023
- Ensured smooth functioning of the store through effective management
- Upsold postal services like insurance and tracking
- Managed inventory control, cash control, and store opening and closing procedures
- Weighed letters and packages and calculated costs based on classification, weight, and destination
- Resolved customer concerns efficiently to sustain business loyalty
Safety Inspector Aide
The Department of Consumer Affairs
01.2019 - 10.2019
- Aided in specific complaint inspections of tobacco retailers
- Perform undercover assignments by attempting tobacco purchases at specified locations under the direction of a tobacco inspection team
- Utilizing computer systems for email correspondences, uploading, and saving evidence
Education
High School Diploma -
Brooklyn Collaborative Studies High School
Brooklyn, NY01.2020
Bachelor - Computer Science In Cyber Security
ASA College
Brooklyn, NY01.2023
Bachelor - Computer Science In Cyber Security
Medgar Evers College
Brooklyn, NY01.2022
Skills
- Installation and repair
- Diagnosing
- Valid Driver's License
- Attention to detail
- Customer service
- Computer literate background
Timeline
Service Technician
Brooklyn Chrysler Jeep Dodge Ram
03.2023 - Current
Assistant Manager
Imail & More
10.2019 - 03.2023
Safety Inspector Aide
The Department of Consumer Affairs
01.2019 - 10.2019
Bachelor - Computer Science In Cyber Security
ASA College
Bachelor - Computer Science In Cyber Security
Medgar Evers College
High School Diploma -
Brooklyn Collaborative Studies High School
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