Curtis Ormsby
Richmond,VA
Summary
Strategic Account Executive bringing valuable experience in managing and growing key accounts, consistently meeting sales goals, and fostering client relationships. Strong communication, negotiation, and problem-solving skills paired with ability to develop strategic business plans. Demonstrated success in driving revenue growth and improving customer satisfaction rates in previous roles.
Overview
8
8
years of professional experience
Work History
Account Executive
Enterprise Fleet Management
Richmond , VA
08.2021 - Current
- Developed and implemented a comprehensive financial analysis demonstrating the value of a partnership.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Analyzed complex datasets to identify trends and patterns.
Branch Manager
Enterprise Holdings Inc., Rent-A-Car
Richmond , VA
08.2019 - 08.2021
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
Assistant Manager
Enterprise Holdings
Richmond , VA
03.2019 - 08.2019
- Manage overall branch operations by using independent judgement and decision-making skills to properly perform a variety of duties and problem solving
- Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance
- Prepare effective and timely employee reviews and participate in the review process
- Contributing to the decision-making process of disciplinary action, promotions, and transfers of other personnel actions
- Developing sales and marketing plans to increase and improve business
- Motivate and coach employees to increase branch sales by understanding and communicating sales process
- Evaluate fleet mix and manage sleet for rentals
- Manage vehicle maintenance and repairs
Management Trainee
Enterprise Holdings
Richmond , VA
06.2018 - 02.2019
- Contributed to overall Branch’s successful customer service score
- Visit local businesses in attempt to build new and lasting relationships as business partners
- Service and Sales training
Tourism Counselor
Chamber of Commerce
06.2016 - 08.2017
- Developed marketing videos for local businesses to attract new business
- Attended events representing the Chamber of Commerce
- Provided information to visitors of Chincoteague Island to ensure that they had a memorable experience
Education
Bachelor of Arts - Communication Studies, Business Administration
Longwood University
05.2018
Skills
- Leadership/Management
- Sales
- Marketing
- Customer Service
- Public Speaking/Relations
- Odyssey Software
- Customer Relationship Management
- Business Development
- Lead Generation
- Account planning
- Contract Negotiation
- Data Analysis
- Strong presentation skills
Timeline
Account Executive
Enterprise Fleet Management
08.2021 - Current
Branch Manager
Enterprise Holdings Inc., Rent-A-Car
08.2019 - 08.2021
Assistant Manager
Enterprise Holdings
03.2019 - 08.2019
Management Trainee
Enterprise Holdings
06.2018 - 02.2019
Tourism Counselor
Chamber of Commerce
06.2016 - 08.2017
Bachelor of Arts - Communication Studies, Business Administration
Longwood University