Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Curtis Riley

Taylor,TX

Summary

Personable and dedicated professional with solid foundation in customer relations and project coordination. Possesses understanding of client management techniques and excels in communication and problem-solving. Focused on driving client satisfaction and fostering positive business relationships.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Account Manager/Sales

Lone Star Carpet
05.2012 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Prospected for new business through outside sales calls, solicitation, networking and cold-calling.

Assistant Store Manager

Fitness 19
06.2006 - 05.2012
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and customer relationships.
  • Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
  • Trained employees on general procedures, gym rules and duties.
  • Increased profits during sale by understanding clients needs and assisting up-selling person training packages as part of memberships

Education

High School Diploma -

Stony Point High School
Round Rock
05-2008

Skills

  • Account Relationship Building
  • Customer service
  • New account creation
  • Workflow Coordination
  • Teamwork
  • Client relationship management

Certification

Dale Carnegie Course in Effective Speaking, Leadership Training and the Art of Winning Friends and Influencing People

Timeline

Account Manager/Sales

Lone Star Carpet
05.2012 - Current

Assistant Store Manager

Fitness 19
06.2006 - 05.2012

High School Diploma -

Stony Point High School

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Curtis Riley