Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

CURTIS TUCKER

Flushing,NY

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Tasker

TaskRabbit Inc.
New York , NY
05.2019 - Current
  • Handyman, Minor electrical work, Wall mounting, Painting, Furniture assembly.
  • Maintained 4.9 rating as overall handyman in all skills
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.

Installer Service Technician

Bang & Olufsen
New York, NY
06.2019 - Current
  • Read and interpreted technical documentation in order to accurately configure equipment
  • Connecting and terminating wires and cables
  • Crestron Control and distributed Audio and Video systems installation experience
  • Educated customers on product functionality through live demonstrations
  • Surpassed corporate goals by reaching [100]% customer satisfaction rating.

Installer/Technician

Time Warner Cable
Brooklyn, NY
10.2014 - 12.2017
  • Technician by successfully completing all quotes decreasing return calls by %85
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Repaired and updated equipment to conform to company-wide standards.
  • Created and followed detailed maintenance schedules for installation of equipment, resulting in 75% increase in equipment lifetime

Lost Prevention/ Greater

Anthropologie
New York, NY
10.2011 - 09.2013
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.

Education

Associate of Arts - Business Administration

LaGuardia Community College of the City University of New York
Long Island City, NY
2019

Skills

  • MS Word/Excel/Outlook
  • Business operations
  • Customer Service
  • Technician
  • Time management
  • Critical thinking
  • Mechanical Knowledge
  • Performance improvement
  • Handyman
  • Electrical installation and repair

Accomplishments

  • Supervised team of 3 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.


Certification

  • MS Word/Excel/Outlook
  • QuickBooks/ Mail chimp
  • Customer Service

Timeline

Installer Service Technician

Bang & Olufsen
06.2019 - Current

Tasker

TaskRabbit Inc.
05.2019 - Current

Installer/Technician

Time Warner Cable
10.2014 - 12.2017

Lost Prevention/ Greater

Anthropologie
10.2011 - 09.2013

Associate of Arts - Business Administration

LaGuardia Community College of the City University of New York

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CURTIS TUCKER