Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Curtis Veal

Columbus,OH

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed as General Manager at Pier 11 Boiling Seafood and Bar. Proven ability to drive successful events while maintaining financial stability. Adept at cash handling and fostering positive relationships, ensuring both client satisfaction and team cohesion.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Server/Bartender

Canopy Hotel
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

General Manager

Pier 11 Boiling Seafood and Bar
03.2020 - 05.2024
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maintained excellent labor cost, guaranteed complete customer satisfaction and kept a great relationship between my employees as well as customers

Office Manager

All About You Support Services Llc
01.2010 - 02.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.

Education

Business Management

Madison Branch High
London OH
05-1999

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Great communication skills
  • Leadership integrity
  • Billing and coding
  • organizational skills
  • people skills

Certification

Certified Laubach literacy tutor

Administrative Office Technology

alternatives to violence facilitator trainer




Timeline

Server/Bartender

Canopy Hotel
06.2024 - Current

General Manager

Pier 11 Boiling Seafood and Bar
03.2020 - 05.2024

Office Manager

All About You Support Services Llc
01.2010 - 02.2020

Business Management

Madison Branch High

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Curtis Veal