Curtis Williams
Winston-Salem,NC
Summary
Experienced people manager with excellent communication and leadership skills. A passion for people and aiding in professional development that will best further team and individual long and short-term goals. A Driven individual that is passionate about people and aiding in the development of strategies that will best further them towards their short and long-term career goals.
Overview
16
16
years of professional experience
Work History
Transition Coordinator
Sandhills Center/ Trillium Health Resources
2023.09 - Current
- Assist any individual who wishes to move to a more independent setting from the adult care home is provided with necessary services and supports.
- Works with the care coordination function and MCO organization in ensuring transition/discharge planning begins at admission to the facility.
- Assist the individual in developing an effective written plan to enable the individual to live in an independent community setting.
- Works with the individual and the individual support team to develop a thoughtful, organized transition plan that addresses his/her community-based support needs.
- Ensure that all pre-requirements are completed prior to/or at lease signing date.
- Educate providers of tenancy support about their respective roles and responsibilities and of the TC's roles and restrictions.
- Work alongside community providers (i.e., tenancy support, medical health, etc.) to ensure they are providing needed services.
- Provide availability for staffing and clinical consultation to other team members as needed.
- Networks with the member/recipient and the member/recipients’ support team to develop a thoughtful, organized, holistic transition plan that addresses his/her community-based support needs.
- Coordinate with the member/recipient, his/her supports to identify and secure the Community resources necessary to transition. Following basic hierarchical needs this includes but is not limited to: housing, behavioral health services, medical care, financial management, safety and security, and other community supports that are needed for community living.
- Foster communication with institutions, provider agencies, and other community and natural supports that will be involved in the transition.
- Conduct/complete follow up that is sufficient to ensure that a person’s clinical and basic needs are identified and addressed in a timely way that ensures the member/recipient does not loose critical services or housing.
- Responsible for clear and concise documentation of the transition process for each member/recipient.
- Ensure that ongoing, respectful communication with all members/recipients involved in the transition process is completed.
HQS Inspector
High Point Housing Authority
2023.03 - 2023.08
- Inspected properties for compliance with all applicable regulations and policies, including those of Housing and Urban Development (“HUD”), Housing Quality Standards (“HQS”) local building codes and zoning ordinances.
- Assessed damages, determined who were responsible for repairs, and establishes deadlines for completion of work.
- Documented findings.
- Conducted follow-up inspections to ensure that repairs were completed by a deadline.
- Performed inspections on landlord units, both annually and upon move-in.
- Entered all applicant and program participants’ information into the HPHA’s computer system.
- Completed and submitted inspection reports and related documentation.
- Demonstrated continuous effort to improve operations, decreased turnaround times, streamline work processes, and worked cooperatively and jointly to provide quality seamless customer service.
HQS Inspector
Back At Home Inspections
2022.07 - 2023.01
- Conducted HUD inspections regarding Housing Code life safety violations involving serious and imminent hazards for the state of North Carolina.
- Met with local stakeholders who manage multiple properties.
- Performed professional property inspections, communicated with owners, and provided advice and recommendations to them.
- Completed detailed inspection reports, maintain and manage inspection records and executed various administrative duties as required.
Supervisor TCL Program
Cardinal Innovations- Healthcare/ Vaya Health
2015.01 - 2022.07
- Recruited and served as a hiring supervisor.
- Served as a link between members and community agencies.
- Managed the on boarding of new team members thorough training on job responsibilities and providing resources.
- Boosted quality performance and continuous professional growth through ongoing feedback/coaching, mentoring.
- Utilized a positive, solution focused approach to identify and mitigate barriers and issues/concerns.
- Provided oversight to individuals transitioned through monitoring and guidance of the Transition Support Specialist.
- Liaison between team members and human resource department.
- Approved staff time cards and vacation time.
- Helped established the tailored plan for housing within Cardinal Innovations.
- Conducted HQS inspections.
- Facilitated contact with landlords to ensure concerns were addressed and resolved within a specific time frame.
- Rectified damages and created electronic reports.
- Advocated with various stakeholders to ensure affordable housing was accessible.
- Learned how to adapt to unanticipated situations to include any overnight stays and travels.
- Helped staff teach skills that promoted independence.
- Supported staff to acknowledge community inclusion and integration.
- Helped my staff to Assist with daily living needs.
- Coached staff to help build social skills and relationships.
- Provided guidance and support in daily activities for the members that we served.
School Social Worker
Guilford County Schools, James B. Dudley High
2014.01 - 2015.01
- Provides direct and indirect services to assist students and their families in promoting and supporting regular school attendance, academic success, and educational goals that leads to graduation).
- Advocated for unaccomplished youth.
- Helped students develop appropriate social skills and improve self-concepts.
- Networked with community agencies and identity resources.
Housing Case Manager
Alliance of AIDS Services, Carolina
2012.01 - 2014.01
- Provided persons living with HIV/AIDS with intake assessments, case management, counseling, and referrals in areas including health, mental health, chemical use/ abuse, housing, employment, and family-related services.
- Arranged peer support groups for clients.
- Was responsible for reviewing agency records for the preparation of monitoring reports, which included the consultant’s recommendations for corrective action and for following up to ensure that recommendations were followed.
- Advocated for clients’ rights.
- Worked to develop, implemented, and continuously evaluated and improved the program monitoring process to assure that sub-recipient contractors, subcontractors or otherwise supported agencies were meeting HOPWA and/or Ryan White state and federal laws, regulations, and federal/state program guidance.
Habilitation Technician
Lindley Habilitation
2010.01 - 2011.01
- Provided direct care to those with Intellectual and developmental disabilities.
- Performed personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation,
- medical monitoring, and health care related task.
- Fostered a positive relationship between caretakers and individuals served.
- Encouraged self-help activities.
- Offered one-on-one care to clients with special needs involving motor skills, communication skills, general life skills and
- socialization.
- Worked with individuals who were Autistic. Caregiver Skills Training (CST) for Families of Children with Developmental
- Delays and Disabilities.
- Offered different types of services and support options designed to assist individuals of all ages to remain in their community and to live as independently as possible.
Cabin Counselor
Victory Junction Gang Camp
2008.01 - 2009.01
- Provided a medically safe recreational environment for children with a wide range of serious chronic illnesses.
Education
Masters of Social Work - Social Work
North Carolina State University
Raleigh, NC05.2012
Bachelor of Arts - Social Work
NC A&T State University
Greensboro, NC05.2011
Skills
- People management.
- Effective interpersonal skills.
- Ability to analyze, organize and present information effectively in oral and written form.
- Leadership.
- Recruiting experience.
- Ability to analyze data and situations, reason logically, and draw valid conclusions.
- Communication.
- Advanced time management.
- Relationship building.
- Active listening.
- Analytical.
- Advanced decision-making.
- Problem solving.
- Customer service.
- Computer literacy.
- Communication skills.
- Time management.
- Microsoft word.
- Documentation review.
- Leadership.
- Microsoft excel.
- Empathy and social.
- Growth mindset.
- Evaluating workflows.
- Resolution and problem-solving various situations.
- Ensuring compliance standards are adhered to.
- Counseling, coaching, team building.
Affiliations
Western ACA Training
ObamaCare, the Patient Protection and Affordable Care Act (PPACA), reforms the health insurance industry and the American health care system as a whole.
Completed Effective Communication for Supervisors.
Completed training on Permanent Supportive Housing for Community Support Teams.
North Carolina Agricultural and Technical State University
Member of the Sociology/Social Work Society.
Member of the Alpha Delta Mu Society.
North Carolina State University
Member of the Graduate School Social Work Association (GSSWA).
Member of the Diversity, Retention, and Recruitment (DRR) Committee.
Member of the Men of Social Work Organization.
Timeline
Transition Coordinator
Sandhills Center/ Trillium Health Resources
2023.09 - Current
HQS Inspector
High Point Housing Authority
2023.03 - 2023.08
HQS Inspector
Back At Home Inspections
2022.07 - 2023.01
Supervisor TCL Program
Cardinal Innovations- Healthcare/ Vaya Health
2015.01 - 2022.07
School Social Worker
Guilford County Schools, James B. Dudley High
2014.01 - 2015.01
Housing Case Manager
Alliance of AIDS Services, Carolina
2012.01 - 2014.01
Habilitation Technician
Lindley Habilitation
2010.01 - 2011.01
Cabin Counselor
Victory Junction Gang Camp
2008.01 - 2009.01
Masters of Social Work - Social Work
North Carolina State University
Bachelor of Arts - Social Work
NC A&T State University
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