Curtis Williams
Houston,TX
Summary
Dynamic and adaptable professional with a proven track record at Cinemark, adept at problem-solving and effective leadership. Excelled in building team cohesion and enhancing customer relationships through excellent communication and multitasking abilities. Demonstrated reliability by improving customer service metrics, leveraging both hard skills in inventory management and soft skills in conflict resolution.
Overview
6
6
years of professional experience
Work History
Assistant Cinema Manager
Cinemark
05.2019 - 11.2024
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Picker/home Department Organizer
Walmart
10.2023 - 09.2024
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Sorted and organized items in designated areas for easy access.
Operating Room Technician
Memorial Herman
11.2022 - 08.2023
- Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
- Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
- Assisted in transporting patients, Type carts and equipment before and during surgical procedures.
- Participated in OR suite turnaround procedures such as cleaning and case cart management.
- Facilitated timely surgeries by setting up and breaking down operating rooms efficiently according to established procedures.
Home Stocker
Marshalls
01.2019 - 12.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
Science -
Houston Community College
Houston, TXSkills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Effective leader
- Team building
- Adaptability
- Communication
Timeline
Picker/home Department Organizer
Walmart
10.2023 - 09.2024
Operating Room Technician
Memorial Herman
11.2022 - 08.2023
Assistant Cinema Manager
Cinemark
05.2019 - 11.2024
Home Stocker
Marshalls
01.2019 - 12.2021
Science -
Houston Community College