Curtis Smith
San Antonio,TX
Summary
Results-driven professional with a passion for delivering exceptional customer service and driving sales growth. Proven track record of success in insurance sales, customer relationship management, and administrative support. Skilled in building and maintaining client relationships, exceeding sales targets, and leveraging strong communication abilities to drive business success. Meticulous attention to detail and adept at multitasking in fast-paced environments. Seeking a challenging position in client service, sales, and administration to contribute to organizational goals and achieve mutual success
Overview
10
10
years of professional experience
Work History
Insurance Sales Producer
Farmers Insurance Company
11.2023 - Current
- Increased client satisfaction and retention by providing personalized insurance consultations and recommending tailored coverage plans.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Meaningful interactions with prospects, utilizing closing techniques, and overcoming objections both in-person and over the phone to meet and exceed sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Managed approximately 100 calls per day, average on-phone talk time of 4 hours daily, demonstrating effective communication and problem-solving skills.
Residential Water Purification Sales
Superior Water Quality
01.2023 - 11.2023
- Gives an educational sales presentation by testing the customers water and presenting different packages based on their needs.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Generates new leads by knocking on doors, creating connections with home builders, real estate agents, and responds to leads given by the office lead generator in a timely manner.
- Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.
- Gives an educational sales presentation by testing the customers water and presenting our different packages based on their needs.
Server
Maggiano's Little Italy
09.2017 - 01.2023
- Engaging with guests, determining their motives for dining out, and adjusting techniques to enhance their dining experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Operations Cast Member
Walt Disney College Program
06.2014 - 02.2016
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
Education
Associate of Arts - Liberal Arts And General Studies
Northeast Lakeview Community College
San Antonio, TX04.2022
Skills
- Licensed Insurance Agent
- Interpersonal Skills
- Team Collaboration
- Advanced proficiency in Microsoft Office Suite
- Extensive experience with proprietary client programs
- Direct Marketing
- Sales Forecasting
- Problem-solving abilities
Timeline
Insurance Sales Producer
Farmers Insurance Company
11.2023 - Current
Residential Water Purification Sales
Superior Water Quality
01.2023 - 11.2023
Server
Maggiano's Little Italy
09.2017 - 01.2023
Operations Cast Member
Walt Disney College Program
06.2014 - 02.2016
Associate of Arts - Liberal Arts And General Studies
Northeast Lakeview Community College
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