Jeana Sanders
Louisville,KY
Summary
Dynamic insurance sales professional with extensive experience in conducting needs analyses and providing tailored insurance solutions. Skilled in utilizing CRM tools to track leads and enhance customer interactions. Committed to fostering long-term client relationships and driving sales growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Sales Producer
Mike Shelton State Farm
Louisville, KY
02.2023 - Current
- Conducted comprehensive needs analysis to match clients with optimal insurance products, including life, health, and property insurance.
- Addressed and resolved clients' inquiries and concerns promptly, ensuring high levels of client satisfaction.
- Conducted periodic reviews of clients' insurance needs, suggesting updates or upgrades to policies.
- Utilized CRM software to track leads, customer interactions, and sales progress efficiently.
- Built and maintained strong relationships with clients through regular follow-ups and excellent customer service.
- Identified and pursued cross-selling opportunities, strengthening overall client portfolio and increasing client retention.
Team Manager
Panera Bread
Louisville, KY
10.2018 - 02.2023
- Managed daily operations, ensuring seamless restaurant functionality and high customer satisfaction.
- Established positive relationships with guests and employees through effective communication and interpersonal skills.
- Trained new employees on customer service and food safety protocols.
- Monitored inventory levels and coordinated supply orders to maintain stock availability and reduce disruptions.
Education
High School Diploma -
Silver Creek High School
Sellersburg, IN06-2012
Skills
- Licensed insurance agent
- Insurance sales
- Client account management
- Customer relationship management
- CRM software utilization
- Effective communication
Certification
- Property & Casualty License - KY & IN
- Life & Health License - KY & IN
Timeline
Insurance Sales Producer
Mike Shelton State Farm
02.2023 - Current
Team Manager
Panera Bread
10.2018 - 02.2023
High School Diploma -
Silver Creek High School