Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiyanni Graves

Columbus,Ohio

Summary

Dynamic sales associate excelling in customer service and cash handling. Skilled in problem-solving and fluent in American Sign Language, committed to delivering exceptional service. Energetic and personable, with a natural ability to create a fun and engaging environment. Possesses a passion for children and excellent communication skills. Aims to create memorable experiences that leaves lasting positive impact on guests.

Overview

1
1
year of professional experience

Work History

Sales Associate

Nationwide Children Hospital
06.2024 - Current


  • Handles cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Manages returns, exchanges and refunds in accordance with store policy.
  • Answers customer questions about sizing, accessories, and merchandise care.
  • Provides positive first impressions to welcome existing, new, and potential customers.
  • Rotate stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processes POS transactions, returning coin, currency, payment cards, and receipts to customers.

Party Host

Rule 3
09.2024 - 05.2025
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues calmly and professionally, maintaining a positive atmosphere
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.

Education

High School Diploma -

Columbus Alternative High School
2632 McGuffey Rd Columbus, OH 43211

Associate of Arts - Speech-Language Pathology

Columbus State Community College
Columbus, OH
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Goal oriented
  • Outgoing personality
  • Upselling
  • Greeting and seating
  • American Sign Language fluency

Timeline

Party Host

Rule 3
09.2024 - 05.2025

Sales Associate

Nationwide Children Hospital
06.2024 - Current

High School Diploma -

Columbus Alternative High School

Associate of Arts - Speech-Language Pathology

Columbus State Community College