Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Work Availability
Timeline
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Chantee Vernille

Chantee Vernille

Grove City,PA

Summary

Detail-oriented professional with a proven track record of delivering exceptional customer service in fast-paced environments. Recognized for strong decision-making skills and the ability to manage multiple concurrent tasks while maintaining high standards. Demonstrates a self-motivated work ethic, thriving both independently and collaboratively within team settings to achieve organizational goals.

Overview

1
1
Certification
22
22
years of professional experience

Work History

Program Manager

Familylinks
08.2024 - Current
  • Managed project timelines and resource allocation to ensure alignment with organizational goals and community needs.
  • Oversaw daily office operations to guarantee efficient workflow and high-quality service.
  • Facilitated team member engagement with professional development opportunities boosting overall performance
  • Engaged with customers and clients to ascertain business needs and requirements.
  • Assisted in recruiting, hiring and training of team members.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Preserved sensitive information by adhering to strict confidentiality standards while dealing with personnel files or company documentation.
  • Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.

Assistant Program Manager

The Phoenix Program
01.2024 - 08.2024
  • Engaging directly with survivors of sex trafficking, offering a supportive presence to assist in comprehending and addressing impacts of sexual exploitation and trauma.
  • Oversaw direct care staff, ensuring effective implementation of therapeutic strategies. Guided staff in establishing structure and clear expectations for youth behavior. Assisted in reinforcing consistent therapeutic approaches across the team. Promoted trauma-informed care principles to improve overall youth support outcomes.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Spearheaded outreach initiatives to enhance awareness of program offerings among community and target audience groups.
  • Coordinated program schedules to ensure efficient resource allocation and timely project completion.
  • engaged with youth, family members, local school systems, legal representatives, CYS, state authorities, and county.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Life Coach

The Phoenix Program
10.2023 - 01.2024

Developed individualized coaching plans tailored to clients' unique challenges and aspirations.

  • Collaborated with multidisciplinary teams to create holistic support systems for client success.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.

Children & Youth Complex Trauma Aftercare

Project Restore
08.2019 - 08.2025
  • Oversaw 1:1 support for children and youth affected by trafficking and sexual abuse in a therapeutic setting. Provided trauma-informed care, addressing specific individual recovery objectives. Maintained a safe, structured environment promoting emotional safety. Worked with interdisciplinary teams to design effective treatment plans. Evaluated individual progress regularly to adapt interventions as necessary. Organized therapeutic activities that enhanced coping skills and resilience. Fostered a nurturing atmosphere focusing on healing and empowerment.
  • Facilitated collaboration among all parties involved in each child's case for optimal outcomes. Oversaw administrative responsibilities, contributing to streamlined operations. Ensured timely delivery of requested documents and organized appointments systematically. Participated in court appearances to represent children's needs and rights. Upheld confidentiality standards rigorously throughout all processes. Served as a consistent source of strength and support for each child in care.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.

Human Trafficking Awareness Rep

Project Restore
11.2016 - 08.2025

Coordinated outreach programs, enhancing awareness of available resources and services.

  • Facilitated community involvement and education of non-profit events by maintaining and developing ongoing community partnerships.
  • Presented impactful PowerPoint on human trafficking statistics and community realities. Educated numerous communities about local trafficking occurrences in their areas. Enabled individuals to take proactive measures for personal and family safety. Shined light on a significant issue previously overlooked by many.

Owner

Top Notch Cleaning Service
02.2004 - 08.2015
  • Professional and friendly. Meeting with prospective customers.
  • Drafting estimates, invoicing, processing weekly, biweekly, and monthly payments.
  • Monitoring of employee hours and payroll. Displaying loyalty and dedication to every customer regardless of how big or small the job was.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Cultivated long-term client relationships through exceptional service and communication skills.

Education

Communities That Care
Mercer
01-2026

The Bair Foundation
New Wilmington
06-2024

Skills

  • Operations management
  • Computer skills
  • Customer service
  • Organization and time management
  • Calm under pressure
  • Friendly, positive attitude
  • Professional boundaries

Accomplishments

2023-Guest Speaker at Human Trafficking Symposium.

2024-Senate Majority Panelists to present new laws protecting victims of Human Trafficking.

Certification

  • First Aid CPR AED Instructor, American Heart Association
  • Business Management

Interests

  • I enjoy helping others and giving back to the community

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Program Manager

Familylinks
08.2024 - Current

Assistant Program Manager

The Phoenix Program
01.2024 - 08.2024

Life Coach

The Phoenix Program
10.2023 - 01.2024

Children & Youth Complex Trauma Aftercare

Project Restore
08.2019 - 08.2025

Human Trafficking Awareness Rep

Project Restore
11.2016 - 08.2025

Owner

Top Notch Cleaning Service
02.2004 - 08.2015

Communities That Care

The Bair Foundation
Chantee Vernille