Calvin Manthie
Milaca,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Dual Rate Table Games Dealer
Grand Casino Mille Lacs
06.2022 - 10.2023
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Answered players questions and resolved disputes to provide excellent customer service.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Assisted players with placing bets, educating on game rules to increase understanding.
Table Games Dealer
Running Aces Casino & Racetrack
04.2020 - 01.2022
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Learned and followed company procedures to maintain consistency and standards.
- Managed chips and money transactions with attention to detail to prevent fraud.
Guest Service Team Lead
Target
04.2018 - 12.2019
- Greeted guests upon arrival and offered assistance.
- Developed and maintained positive relationships with guests for satisfaction.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Milaca High School
Skills
- Guest Service
- Multitasking Abilities
- Inventory Control
- Payment Processing
Timeline
Dual Rate Table Games Dealer
Grand Casino Mille Lacs
06.2022 - 10.2023
Table Games Dealer
Running Aces Casino & Racetrack
04.2020 - 01.2022
Guest Service Team Lead
Target
04.2018 - 12.2019
High School Diploma -
Milaca High School
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