Cyan Williams
Towson,USA
Summary
A diligent actor in training with proven ability to excel in dynamic and diverse environments, seeking to leverage experience and development in new roles. Demonstrated history of supporting projects, managing administrative tasks, and contributing to team success. Known for reliability, adaptability, strong teamwork, and communication skills. Hardworking friend of all who is eager to bring positive attitude and commitment to multiple organizations.
Overview
1
1
Language
4
4
years of professional experience
Work History
Student Employee
The Hub On-Campus Organization
Towson, MD
08.2026 - Current
- Built long-lasting relationships with both faculty and peers, contributing to an inclusive campus culture.
- Supported daily operations by managing inventory and supplies for on-campus activities. This included organizing and preparing food/clothing to enhance peers' experiences.
- Provided customer service support for SNAP applications, addressing inquiries and resolving issues in a timely manner.
- Coordinated with other student employees to ensure smooth operations on campus.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized, and input information into digital databases.
Office Worker
Towson University Theatre Arts Department
Towson, MD
12.2025 - 05.2026
- Operated calls, assisted staff members/students, and cleaned classrooms proficiently while supervisors and coordinators were away.
- Maintained flexibility and reliability by accommodating schedule changes, meetings, emergencies, and holiday staffing needs.
- Welcomed others with a friendly smile and handle unpredictable situations with calm professionalism.
- Communicated effectively with faculty, students, and external vendors to facilitate collaboration.
- Completed clerical tasks such as filing, copying, and distributing scripts and paperwork.
Crew Member
McDonalds
Bowie, MD
04.2023 - 06.2024
- Demonstrated multitasking skills while working as cashier in the drive-through.
- Delivered exceptional customer service professionally in fast-paced environment.
- Defended co-workers' rights and started an investigation with HR when employee violations began emerging.
- Trained new team members on procedures, proper service, and sales techniques.
- Exceeded performance expectations consistently, receiving recognition from supervisors and customers for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Implemented suggestions for improving workflow efficiency during busy shifts.
Volunteer
Tribute at Melford
Bowie, MD
06.2022 - 09.2022
- Assisted and supported staff in daily operations to ensure smooth functioning and resident satisfaction.
- Provided companionship and support to senior residents, fostering a welcoming environment. This was achieved by being optimistic and patient.
- Led group activities promoting social interaction and mental stimulation for seniors.
- Monitored resident well-being, reporting any concerns promptly to the staff team.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Arts - Acting
Towson University
Baltimore, MD05-2028
High School Diploma -
Jackson Reed High School
Washington, DC05-2022
Skills
- Leadership
- Communication
- Friendly and Professional
- Teamwork and Collaboration
- Problem-Solving
- Organized and Efficient
- Flexibility
- Peer Tutoring
- Motivator
- Empathy
Accomplishments
- Selected as one of two nominees from Bowie State University’s Flyin’ West production to participate in the Irene Ryan Scholarship Competition at the Kennedy Center American College Theater Festival in Pennsylvania; awarded a Certificate of Merit for Outstanding Swing for the workshop and short play Wingman by Gretchen Suárez-Peña.
- Received McBravo recognition awards on multiple occasions from manager Albert Wrobeh for consistently demonstrating exceptional customer service, teamwork, and enthusiasm.
- Inducted into the National Society of Collegiate Scholars in recognition of academic excellence and commitment to going above and beyond in collegiate achievement.
- Representative for the Towson University Chapter.
Certificate of Merit – Outstanding Swing | Region II — Bowie State University | January 2023
McBravo Recognition Awards — McDonalds | April 2023- July 2024
National Society of Collegiate Scholars (NSCS) — Towson University | July 2025 - Current
Languages
English
Native or Bilingual
Interests
- Gardening
- I enjoy participating in daily walks for overall physical and mental well-being
- Cooking
- I enjoy helping others and giving back to my community
- Strategy Games
- I enjoy drawing both traditionally and digitally, which helps improve my creativity and attention to detail
- Fundraising Events
- Video Gaming
- Animal Care
- Reading
- I enjoy getting involved in local advocacy groups to promote positive changes
- Gym Workouts
- Music
- Theater and Movies
- Historical Exploration
Timeline
Student Employee
The Hub On-Campus Organization
08.2026 - Current
Office Worker
Towson University Theatre Arts Department
12.2025 - 05.2026
Crew Member
McDonalds
04.2023 - 06.2024
Volunteer
Tribute at Melford
06.2022 - 09.2022
Bachelor of Arts - Acting
Towson University
High School Diploma -
Jackson Reed High School