C'yani Gooden

• Answered patient assistance calls, assessed needs, and offered qualified support.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

In this role , each patient was accommodated to based on their own individual need, and care plan. Adequate clinical experience was obtained to prepare for future healthcare settings.

This position required collection of blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles, Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures,Labeled transfer tubes and followed exact directions for handling and storing specimens for transport as well as stocked my phlebotomy cart and carrier with appropriate supplies.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.