Hi, I’m
Cydney Bennett
Whispering Pines,NC
Summary
As a Receptionist Administrator, I continuity maintain consistently amiable interactions with colleagues and clients. Tasked with oversight of other employee's work to ensure company policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Helped to establish and maintain the company's reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
3
years of professional experience
4
Certifications
Work History
Sandhills Functional Medicine
Receptionist Administrator
06.2022 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Handled complaints and questions, and re-directed calls to other team members.
Spirits Tavern
Hostess/Front Support
10.2021 - 09.2023
Job overview
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
University of North GeorgiaDahlonega, GA
No Degree from Mandarin
University Overview
- Presidential Fee Wavier Scholarship Recipient
Union Pines High SchoolCameron, NC
High School Diploma
06.2020
University Overview
- 3.9 GPA
- Honoree of Leadership Academy at the Citadel
- Executive Officer of NJROTC program.
- Speech and Debate, Relay for Life, National Honors Society Member
Skills
- Customer Relations/Customer Service
- Computer Proficiency(Microsoft, Excel, QuickBooks)
- Adaptability
- Communication
- Problem-Solving
- Decision Making
- Creativity
Certification
NC Life Insurance certification
NC Health Insurance certification
NC Medicare Insurance certification
NC Casualty Insurance certification
(Currently working on my NC property insurance certification)
Timeline
Receptionist Administrator
Sandhills Functional Medicine
06.2022 - Current
Hostess/Front Support
Spirits Tavern
10.2021 - 09.2023
University of North Georgia
No Degree from Mandarin
Union Pines High School
High School Diploma
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