Summary
Overview
Work History
Education
Skills
Running, spending time with friends and family, and playing the oboe.
Additional Information
Timeline
Generic

Cydney Teague

Kalamazoo,MI

Summary

Tireless, well-organized Customer Advocate determined to resolve customer concerns to complete satisfaction. Balances company requirements against customer needs. Highly professional and courteous in all interactions.

Overview

1
1
year of professional experience

Work History

Customer Associate

Marshalls
Kalamazoo, MI
08.2021 - Current
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Worked with other customer support teams to develop consistent and equal high-quality levels of support.

Education

High School Diploma -

Mattawan High School
Mattawan, MI
05.2022

Skills

  • Needs Assessment
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Building Customer Trust and Loyalty
  • Courteous with Strong Service Mindset

Running, spending time with friends and family, and playing the oboe.

I ran track my eighth grade year and through all four years of high school. To this day I enjoy running as a way to relieve stress. clear my mind, and take care of my body and mental health. My friends and family are important to me and spontaneous gatherings are my favorite way to spend time with them. I have played oboe for seven years now and though I am not able to play as often as I would like, I still very much enjoy playing and listening to oboe music.

Additional Information

As mentioned before I am currently a part of the Early Middle College Program. This means I took college classes part time my junior year, full time my senior year, and I will complete my Associates Degree in Liberal Arts from Kalamazoo Valley Community College at the end of next year.

Timeline

Customer Associate

Marshalls
08.2021 - Current

High School Diploma -

Mattawan High School

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Cydney Teague