Cydney Workman
Meadow Bridge,WV
Summary
Dedicated and detail oriented with experience in collaborating across teams, organization and implementing innovative solutions to achieve business objectives. Passionate about relevant professionalism and committed to continuous growth and success.
Overview
3
3
years of professional experience
Work History
Cosmetologist
Wanderlust Salon and Spa
12.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Waiter/Bartender
Sparetime Bar and Grill
10.2023 - 11.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Fulfilment Lead
Lowes Home Improvment
06.2023 - 12.2023
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
- Documented orders and updated daily logs with shift activities and incidents.
- Handled production picking, packing and shipping orders.
- Managed, motivated and monitored a team of associates every shift.
Teachers Aide
Fayette County Board Of Education
10.2021 - 05.2023
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Handled class records for attendance, assignment grades and course participation scores.
Education
Certificate of Applied Science - Applied Science/ Cosmetology
New River Community And Technical College
Lewisburg, WV12-2024
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Customer consultation
- Computer skills
- Positive attitude
- Collaborative and Team-oriented
Timeline
Cosmetologist
Wanderlust Salon and Spa
12.2024 - Current
Waiter/Bartender
Sparetime Bar and Grill
10.2023 - 11.2024
Fulfilment Lead
Lowes Home Improvment
06.2023 - 12.2023
Teachers Aide
Fayette County Board Of Education
10.2021 - 05.2023
Certificate of Applied Science - Applied Science/ Cosmetology
New River Community And Technical College
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