Cydni Johnson
Sacramento ,CA
Summary
Dynamic security professional with extensive experience at Walmart, excelling in asset protection and loss prevention. Proven ability to reduce inventory shrinkage through effective surveillance and incident reporting. Skilled in conflict resolution and relationship management, ensuring a safe environment for both customers and staff. First aid and CPR certified, committed to workplace safety.
Overview
14
14
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections to identify potential hazards or security risks.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Documented daily activities and reported any unusual occurrences to management.
- Utilized surveillance equipment effectively to monitor activity and maintain situational awareness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Driver, Warehouse Orders
Amazon
03.2025 - Current
- Operated delivery vehicles to transport warehouse orders efficiently within designated routes.
- Loaded and unloaded packages, ensuring accuracy in order fulfillment and inventory management.
- Inspected vehicles for safety and compliance before each shift to minimize operational disruptions.
- Collaborated with team members to optimize loading processes, enhancing overall workflow efficiency.
- Maintained accurate records of deliveries, assisting in tracking inventory levels and reducing discrepancies.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Soldier
Army National Gaurd
04.2012 - 04.2022
- Led asset protection initiatives, ensuring compliance with company policies and local regulations.
- Trained team members on loss prevention strategies and effective surveillance techniques.
- Analyzed incident reports to identify trends and develop proactive measures against theft.
- Collaborated with store management to enhance safety protocols and reduce shrinkage rates.
- Implemented inventory control processes, increasing accuracy in stock levels and minimizing discrepancies.
- Mentored junior team members, promoting a culture of accountability and continuous improvement in asset protection efforts.
- Reduced inventory shrinkage by conducting regular audits and addressing discrepancies promptly.
- Managed a diverse team of asset protection professionals, fostering a supportive environment focused on continuous improvement.
- Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
- Conducted thorough investigations into suspected theft and fraud, leading to successful resolution in most cases.
- Assisted human resources with hiring decisions for the asset protection team by conducting interviews and assessing candidate qualifications.
- Wrote reports for internal and external crime, burglary, or theft.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Checked in merchandise from vendors and assured all deliveries and paperwork was accurate and filled out properly.
- Audited and processed store returns
- Processed claims and recalls
- Audited and processed hazmat.
- Received and retained all paperwork from our daily trucks and high ticket merchandise
Asset Protection Team Leader
Walmart
05.2022 - 01.2025
- Led asset protection initiatives, ensuring compliance with company policies and local regulations.
- Trained team members on loss prevention strategies and effective surveillance techniques.
- Analyzed incident reports to identify trends and develop proactive measures against theft.
- Collaborated with store management to enhance safety protocols and reduce shrinkage rates.
- Implemented inventory control processes, increasing accuracy in stock levels and minimizing discrepancies.
- Mentored junior team members, promoting a culture of accountability and continuous improvement in asset protection efforts.
- Reduced inventory shrinkage by conducting regular audits and addressing discrepancies promptly.
- Managed a diverse team of asset protection professionals, fostering a supportive environment focused on continuous improvement.
- Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
- Conducted thorough investigations into suspected theft and fraud, leading to successful resolution in most cases.
- Assisted human resources with hiring decisions for the asset protection team by conducting interviews and assessing candidate qualifications.
- Wrote reports for internal and external crime, burglary, or theft.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Checked in merchandise from vendors and assured all deliveries and paperwork was accurate and filled out properly.
- Audited and processed store returns
- Processed claims and recalls
- Audited and processed hazmat.
- Received and retained all paperwork from our daily trucks and high ticket merchandise
Asset Protection Associate
Walmart
02.2015 - 05.2022
- Monitored store security systems to identify and address potential theft threats.
- Conducted routine audits of inventory to ensure accuracy and prevent loss.
- Collaborated with management to implement loss prevention strategies effectively.
- Assisted in training new associates on safety protocols and theft prevention techniques.
- Engaged with customers to promote a secure shopping environment and deter theft.
- Investigated incidents of suspected theft, documenting findings for further action.
- Utilized surveillance equipment and software to monitor store activity continuously.
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
Warehouse Loader
Walmart DC
10.2016 - 09.2017
- Operated forklifts and pallet jacks to efficiently load and unload shipments.
- Ensured accuracy of inventory by conducting regular stock checks and audits.
- Assisted in maintaining cleanliness and safety standards within the warehouse environment.
- Collaborated with team members to optimize loading processes and reduce delays.
- Packed and palletized items for shipment on outbound trailers.
- Utilized hand tools, forklifts, pallet jacks, and other specialized equipment safely while performing daily tasks in the warehouse environment.
- Demonstrated adaptability by quickly learning new processes when transitioning between different warehouse departments or roles as needed.
- Built safe and balanced loads for deliveries with no shifting or damages.
- Pulled order materials according to pick tickets and delivery schedules.
Education
High School Diploma -
Sacramento Charter High School
Sacramento, CASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Emergency response
- Physical fitness
- Access control
- Complex Problem-solving
- Relationship building and management
- Conflict resolution techniques
- Access control management
- Electronic surveillance
- Document management
- Staff management
- Security equipment operation
- Crime prevention
- Dispatch
- Report generation
- Weapons training
- Military experience
- Active shooter training
- Workplace violence prevention
- Emergency evacuation procedures
- Hazardous materials response
- Asset protection
- Interior and exterior patrol
- Investigative skills
- First aid and CPR certified
- Workplace safety
- Verbal and written communication
- Reliability
- Reporting skills
- Emergency awareness
Timeline
Security Officer
Allied Universal Security Services
05.2025 - Current
Driver, Warehouse Orders
Amazon
03.2025 - Current
Asset Protection Team Leader
Walmart
05.2022 - 01.2025
Warehouse Loader
Walmart DC
10.2016 - 09.2017
Asset Protection Associate
Walmart
02.2015 - 05.2022
Soldier
Army National Gaurd
04.2012 - 04.2022
High School Diploma -
Sacramento Charter High School