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CYLIS SAAVEDRA
Tempe,AZ
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
6
6
years of professional experience
Work History
Supervisor
Story Cannabis
Glendale, AZ/ Phoenix, AZ
05.2023 - Current
- De-escalating both customer and employee situations.
- Delegating tasks to staff to maintain business needs.
- Money management and tracking
- Maintaining a positive attitude in my shift to assure all employees feel welcome and happy to be at work.
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Trained staff on product knowledge and customer service best practices to enhance team performance.
Budtender
Oasis Cannabis
Glendale, AZ
06.2020 - 05.2023
- Responsible for sales and patient experience by maintaining a tidy, safe, and inviting environment during a pandemic.
- Ensure the sales floor is properly stocked and the presence of the store is well maintained.
- Promoted a work environment that is positive, customer service oriented, and compliant with established policies and procedures.
- Correct cash handling and discount application.
- Accurate and timely data entry of patient profiles.
- Verifying proper paperwork and documentation and ID for patients.
- Other duties as assigned by the management team.
- Educated customers on cannabis products and usage to enhance their experience.
- Assisted in maintaining compliance with state regulations and company policies.
Budtender
The Flower Shop
Phoenix, AZ
12.2019 - 06.2020
- Responsible for sales and patient experience by maintaining a tidy, safe, and inviting environment during a pandemic.
- Ensure the sales floor is properly stocked and the presence of the store is well maintained.
- Promoted a work environment that is positive, customer service oriented, and compliant with established policies and procedures.
- Other duties as assigned by the management team.
- Processed transactions accurately while managing cash and inventory control.
- Mentored new staff on product knowledge and customer service best practices.
- Educated customers on cannabis products and usage to enhance their experience.
- Assisted in maintaining compliance with state regulations and company policies.
Education
High School Diploma -
Marcos De Niza
Tempe, AZ05-2016
Skills
- Excellent communication skills with a focus on customer service
- Training and mentoring
- Goal oriented
- Staff management
- Attention to detail
- Employee motivation
- Strategic planning
Timeline
Supervisor
Story Cannabis
05.2023 - Current
Budtender
Oasis Cannabis
06.2020 - 05.2023
Budtender
The Flower Shop
12.2019 - 06.2020
High School Diploma -
Marcos De Niza