Cynthia Sixto
Los Olivos,US
Summary
Dependable, reliable, and eager to learn and grow with your company. I bring a strong sense of responsibility, good judgment, and excellent time management skills. Consistently praised by peers for hard-working nature, I can be counted on to contribute to your company's success. Currently seeking to enter the workforce to gain valuable real-world experience and expand knowledge in chosen career path. Proven ability to complete tasks on time, both independently and as part of a team. With a background in problem-solving, customer service, and time management, determined to utilize skills to effectively fulfill role at your company.
Overview
16
16
years of professional experience
Work History
Coffee Bar Manager
Lefty's Coffee Co.
01.2022 - Current
- Collaborated with other departments within the organization to drive business growth initiatives
- Provided guidance and mentorship for baristas seeking career advancement opportunities
- Trained new staff members on proper brewing techniques and recipes for specialty drinks
- Managed cash register transactions accurately while maintaining a high level of customer service
- Kept up-to-date on industry trends in order to provide unique experiences for guests
- Demonstrated ability to lead a team of baristas in providing excellent customer service
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Conducted regular meetings with staff members to discuss progress towards goals set forth by management
- Coordinated employee scheduling while maintaining optimal staffing levels to meet fluctuating customer demands without sacrificing service quality.
Barista
El Rancho Market
03.2009 - 12.2021
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Sold and served baked goods and miscellaneous food items, increasing company revenue
- Presented and explained drink menu, answering questions to educate customers
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Replenished supplies to maintain adequate stock levels
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Welcomed customers and answered questions regarding menu items and preparation methods
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Trained new baristas on proper coffee preparation techniques
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks
- Memorized or referenced readily accessible information to relay to customers.
- Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines.
Education
Associate of Science - Administration of Justice
Allan Hancock College
Santa Maria, CA05-2024
High School Diploma -
Santa Ynez High School
Santa Ynez, CA06.2010
Skills
- Recipe Outlines
- Greet Guests
- Workflow Optimization
- Staff Motivation and Discipline
- Hiring and Training Employees
- Customer Experience Management
- Maintaining Clean Work Areas
- Barista Training
- Beverage Preparation
- Coffee Shop Operations
Languages
Spanish
English
Timeline
Coffee Bar Manager
Lefty's Coffee Co.
01.2022 - Current
Barista
El Rancho Market
03.2009 - 12.2021
Associate of Science - Administration of Justice
Allan Hancock College
High School Diploma -
Santa Ynez High School
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