Cyndi Allmendinger
BMO
Seattle
19
years of professional experience
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Work History
Executive Assistant
11 Years 10 Months- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated events and worked on ad hoc projects.
Server / Cocktail Server
1 Year 9 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server / Bartender
1 Year 4 Months- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Cocktail Server / Bartender / Event Caterer
6 Years 9 Months- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Anticipated guest needs and provided proactive service.
- Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
Education
Associate of Arts - Psychology
Skills
Customer service expertise
Strong multitasking
Food and Beverage Service
Wine
beer and liquor knowledge
Highly reliable
Self Motivation
Health codes compliance
Patience and Tolerance
Problem-solving aptitude
Professional Service Standards
Teamwork and Collaboration
Detail Oriented
Timeline
Executive Assistant
BMO
01.2015 - CurrentRead More
Server / Cocktail Server
The Capital Grille
04.2013 - 01.2015Read More
Server / Bartender
Chandlers Crabhouse
12.2011 - 04.2013Read More
Cocktail Server / Bartender / Event Caterer
Hilton Hotel - Spencer’s Restaurant
03.2005 - 12.2011Read More
Highline College
Associate of Arts from Psychology
Read More