Cyndi Cabral
Bakersfield,CA
Summary
Sr. Channel Enablement Sales Analyst with strong verbal and written communication skills, deep industry knowledge, and extensive technical expertise. Proven track record in Underwriting Management, system coordination, and driving process improvement. Skilled in data analysis, interpretation, and reporting. A dedicated and adaptable team player, always striving to improve the customer experience and contribute to the success of the organization.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Sr. Channel Enablement Analyst
State Farm
04.2021 - Current
- Conduct research, analyze data, create impactful presentations, and provide strategic improvement recommendations to the VPA and core teams of California and Hawaii
- Collaborate with the agency field team to create consistent and repeatable system processes that improve the customer experience while delivering on growth with profit
- Understand current industry trends, rating implications, and the competitive landscape to fortify our local and enterprise brand.
Underwriting Team Manager
State Farm
01.2007 - 04.2021
- Virtually developed high-performing underwriters in Portfolio Management.
- Established effective communication channels between departments to ensure information was shared accurately and efficiently.
- Worked with our internal legal counsel to ensure verbal and written compliance with all state regulations and filings with the Department of Insurance.
- Had responsibility for all verbal and written complaints received from the Department of Insurance for California, Montana, and Idaho.
- Served as a ghost writer for the Property & Casualty Operations Manager.
Systems Coordinator
State Farm
11.2003 - 05.2007
- Liaison between Underwriting and Property & Casualty Underwriting (PCU) for new initiatives, class plan changes and program updates.
- Created interactive training programs for internal employees and agency.
- Implemented paperless applications, the Drive Safe and Save™ program, and the multi-line discount.
Underwriting Service Assistant III - IV
State Farm
07.1995 - 11.2003
- Honed my technical writing skills and was asked to train others with creating training material.
- Onboarded new employees with engaging training.
Education
Bachelor of Science - Business Management -
University of Phoenix
01.2001
Skills
- Accountability
- Skilled Communicator
- Influence
- Industry Knowledge
- Relationship Building
- Initiative
- Adaptability
- Critical Thinking
- Problem Solving
- Technical Function Expertise
- Technical Trainer
Certification
- Chartered Property & Casualty Underwriter CPCU® - 2018
- IIA, INS, AIS, AINS - 1997-2011
- Golden Empire Chapter of the CPCU® Society, 2015 - 2020 Social Event Chair, Secretary, Treasurer
- Leadership California, Class of 2019 - Explored the demographics, economy, healthcare, and public policy of California
Timeline
Sr. Channel Enablement Analyst
State Farm
04.2021 - Current
Underwriting Team Manager
State Farm
01.2007 - 04.2021
Systems Coordinator
State Farm
11.2003 - 05.2007
Underwriting Service Assistant III - IV
State Farm
07.1995 - 11.2003
Bachelor of Science - Business Management -
University of Phoenix
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