CYNDI SCRIVNER
Castleton,VA
Summary
Enterprising Real Estate Specialist with 20 years of real estate sales experience. Known for closing deals and helping clients find dream homes without going over-budget. Experience in Northern Virginia, Excel and Microsoft Office, Bright MLS System and Photoshop.
Because my husband has been a Journeyman Carpenter, a licensed Contractor, a Class A Contractor or a Home Inspector for the last 36 years - I have advanced knowledge of many differently items in a home to look for concerning defects or potential problems.
I am a motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 20 years of experience in varied country and city living settings, I excel in selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Linton Hall Realtor's
Gainesville, VA
10.2003 - 10.2012
- Responded promptly to client inquiries via phone or email.
- Prepared newly purchased homes for clients prior to arrival.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Liaised with real estate attorneys to assist with deal-related questions.
- Coordinated appointments to show homes to prospective buyers.
- Attended industry events such as conventions and seminars.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Researched current listings available in the area using multiple online resources.
- Managed real estate transactions from initiation to closing.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Identified potential buyers through cold calling.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Ensured all transactions followed state laws regarding real estate practices.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Verified accuracy of documentation and fund disbursements for sales.
- Promoted active listings through social media marketing, open houses and newsletters.
- Developed and presented purchase offers to sellers for consideration.
- Called or emailed lapsed clients to inquire about continuing needs.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Created detailed property descriptions for use in marketing material.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
- Maintained updated knowledge of local real estate markets.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Communicated with clients to determine property needs and budget constraints.
- Met with clients to research cases, collect data and prepare settlement packages.
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Increased personal revenue by completing multiple home and property sales.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Presented properties to potential buyers to address questions or concerns.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Planned and coordinated open house events to move properties.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Researched and appraised over 50 local properties.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Provided guidance to clients throughout the entire buying or selling process.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Organized promotional materials used in sales presentations.
- Drafted contracts, purchase agreements, closing statements and leases.
- Prepared comparative market analysis to estimate properties' value.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Liaised between sellers and buyers for profitable and efficient sales.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Delivered products to customer locations on time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
New Homes Sales Specialist
Staffing Solutions
Bristow, VA
06.2001 - 10.2003
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Prepared newly purchased homes for clients prior to arrival.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Prepared reports on market conditions and trends related to new home sales in the area.
- Created marketing materials such as brochures, flyers, and postcards to promote properties for sale.
- Resolved customer complaints in a timely manner while ensuring satisfaction.
- Communicated with clients to determine property needs and budget constraints.
- Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
- Ensured compliance with all applicable state laws regarding real estate transactions.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Provided detailed product knowledge to customers about new homes.
- Performed administrative tasks such as maintaining customer databases and updating website content.
- Developed relationships with potential buyers to increase sales opportunities.
- Organized open houses to showcase properties for sale within the development.
- Monitored competitor activities in order to stay ahead of industry trends.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Assisted customers in selecting the right home for their needs and budget.
- Conducted tours of model homes and community amenities.
- Managed customer inquiries via phone calls, emails, online chat sessions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Obtained A Commercial Drivers License
DMV For Fauquier County Public School System
Warrenton, VA10-1999
High School Diploma -
Lake Braddock Secondary
Burke, VA05-1982
Cosmetology Education
Lake Braddock Secondary
Burke, VA05-1982
Skills
- Buyers' Agent
- Social Media Marketing
- Lead Follow up
- New Home Salesmanship
- Property Marketing
- Property Management
- VA Licensed Real Estate Agent
- Office Reception
- Honest and Ethical
- Clean Driving Record
- Sales Presentations
- Administrative Support
- Interior Staging
- Property Assessments
- Contract Negotiation
Certification
- Cynthia Sharon Scrivner
- VA License #: 0225072700
- NRDS: 846524881
near my home, postcard lead.
- VAFQ2007890 most recent sale, personal friend.
- VAMA2000160 near my home, local store owner.
- VARP2000100
Timeline
Real Estate Agent
Linton Hall Realtor's
10.2003 - 10.2012
New Homes Sales Specialist
Staffing Solutions
06.2001 - 10.2003
Obtained A Commercial Drivers License
DMV For Fauquier County Public School System
High School Diploma -
Lake Braddock Secondary
Cosmetology Education
Lake Braddock Secondary
- Cynthia Sharon Scrivner
- VA License #: 0225072700
- NRDS: 846524881
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