Tristan Antony Granados
Fontana,CA
Summary
My objective is to work in an environment that will challenge me further, while allowing me to contribute to the continued growth and success of the organization. My goals include but are not limited to obtaining a position that provides me with the ability to work efficiently and independently promoting quality products and services. I take pride in my work ethic and have a strong ability to create lifelong customers and ensure their happiness is in great hands with my services.
Overview
7
7
years of professional experience
Work History
Realtor
Elite California Realtor's
Rancho Cucamonga, CA
01.2017 - Current
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Lead Customer Service Representative
Vicious Off-Road
Ontario, CA
01.2022 - Current
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Met customer call guidelines for service levels, handle time and productivity.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Real Estate Assistant
Matthews & Associates
Rancho Cucamonga, CA
03.2016 - 02.2017
- Developed and maintained list of available properties suited to different needs and budgets for commercial, industrial, and residential use.
- Prepared purchase agreements and disclosures and used Zip-Forms to complete paperwork electronically.
- Generated leads for sales and rental properties through cold calls and referrals.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
Etiwanda High School
Etiwanda, CA2016
Certificate of Completion - General Automotive Service Technician
Chaffey College
Rancho Cucamonga, CA2016
Salesperson's License - Real Estate
California Department Of Real Estate
2017
Smog Check Inspector - Vehicle Emissions Technology
Master Automotive Training
Rancho Cucamonga, CA12.2021
CPR, AED, & First Aid Certification - Cardiopulmonary Resuscitation
American Red Cross
Fontana, CA09.2021
Skills
- Team Member Training
- Appointment Setting
- Understanding Customer Needs
- Customer Data Confidentiality
- Contract Preparation
- Lead Prospecting
- Closings Coordination
- MLS Data Entry and Maintenance
- Customer Account Management
- Upbeat and Positive Personality
- Inbound and Outbound Calling
Accomplishments
- Completed Regional Occupational Program in work experience, business, and marketing.
- Volunteered at local food distribution center for two years.
- Employee of the month
- Top Sales agent of 2018 and 2019
- Completed over 31+ successful real estate transactions
Timeline
Lead Customer Service Representative
Vicious Off-Road
01.2022 - Current
Realtor
Elite California Realtor's
01.2017 - Current
Real Estate Assistant
Matthews & Associates
03.2016 - 02.2017
High School Diploma -
Etiwanda High School
Certificate of Completion - General Automotive Service Technician
Chaffey College
Salesperson's License - Real Estate
California Department Of Real Estate
Smog Check Inspector - Vehicle Emissions Technology
Master Automotive Training
CPR, AED, & First Aid Certification - Cardiopulmonary Resuscitation
American Red Cross
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