Tristan Granados
Fontana,CA
Summary
Results-oriented professional seeking a challenging environment to contribute to organizational growth. Goal-driven individual with a strong work ethic, capable of efficiently promoting quality products and services. Proven ability to create lasting customer relationships.
Overview
8
8
years of professional experience
Work History
Realtor
Elite California Realtor's
01.2017 - Current
- Developed and maintained lists of available properties for commercial and residential use.
- Educated clients on short sales processes, mortgage loan processing, and foreclosures.
- Increased revenue by marketing real estate to various commercial and private clients.
- Established positive connections with agents, clients, and personnel involved in transactions.
Lead Customer Service Representative
Vicious Off-Road
01.2022 - Current
- Trained, oversaw, and mentored new team members to strengthen performance.
- Delivered exceptional customer service by leveraging extensive product knowledge.
- Met customer call guidelines for service levels, handle time, and productivity.
- Developed empathetic client relationships, exceeding service standard goals.
Real Estate Assistant
Matthews & Associates
03.2016 - 02.2017
- Developed and maintained property lists for commercial, industrial, and residential use.
- Prepared purchase agreements and disclosures using Zip-Forms.
- Generated leads through cold calls and referrals.
- Built and maintained excellent customer relationships, responding to inquiries promptly.
Education
High School Diploma -
Etiwanda High School
Etiwanda, CA2016
Certificate of Completion - General Automotive Service Technician
Chaffey College
Rancho Cucamonga, CA2016
Salesperson's License - Real Estate
California Department Of Real Estate
2017
Smog Check Inspector - Vehicle Emissions Technology
Master Automotive Training
Rancho Cucamonga, CA12.2021
CPR, AED, & First Aid Certification - Cardiopulmonary Resuscitation
American Red Cross
Fontana, CA09.2021
Skills
- Team Member Training
- Appointment Setting
- Understanding Customer Needs
- Contract Preparation
- Lead Prospecting
- MLS Data Entry and Maintenance
- Customer Account Management
- Upbeat and Positive Personality
- Inbound and Outbound Calling
- Emission Control Systems
- Automotive Diagnostics
- Quality Assurance Inspections & Repairs
Accomplishments
- Completed Regional Occupational Program in work experience, business, and marketing.
- Volunteered at local food distribution center for two years.
- Employee of the month for December & January (Vicious Off-Road).
- Top Sales agent of 2018 and 2019 (Elite California Realtor's).
- Completed over 41+ successful real estate transactions.
Timeline
Lead Customer Service Representative
Vicious Off-Road
01.2022 - Current
Realtor
Elite California Realtor's
01.2017 - Current
Real Estate Assistant
Matthews & Associates
03.2016 - 02.2017
High School Diploma -
Etiwanda High School
Certificate of Completion - General Automotive Service Technician
Chaffey College
Salesperson's License - Real Estate
California Department Of Real Estate
Smog Check Inspector - Vehicle Emissions Technology
Master Automotive Training
CPR, AED, & First Aid Certification - Cardiopulmonary Resuscitation
American Red Cross
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