Cyndia Martinez
Milwaukee,WI
Summary
Versatile professional specializing in diagnostics, repair and customer service. Focused on using extensive electronics knowledge to complete each job efficiently.
Responsible and punctual with top skills in organizing materials, assembling boards and operating tools. Adept at working with printed circuit boards and other electronic parts. Through, efficient, and resourceful worker with a flexible schedule and willingness to take on any task.
Overview
6
6
years of professional experience
Work History
Customer Service
Target
Milwaukee, WI
11.2024 - Current
- Received and processed incoming customer service calls.
- Implemented strategies to improve customer service initiatives.
- Greeted guests and provided customer service.
- Provided customer service assistance as needed.
- Resolved customer service issues promptly and courteously.
Assembler
Yaskawa
Oak Creek, Wisconsin
05.2023 - 07.2024
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Identify problems that may affect product quality and take corrective action when required.
- Assist in training new employees on proper safety procedures while operating machinery.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Used hand tools and power tools to complete assembly tasks effectively and efficiently.
- Assembled parts and subassemblies following blueprints and assembly instructions.
- Read and interpreted schematic drawings, diagrams, blueprints, specifications, work orders, and reports.
PCA
Centra Care
Waite Park, Minnesota
04.2019 - 01.2022
- Maintained accurate records of client care services provided on a daily basis.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Responded promptly to emergency situations according to established protocols.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Accompanied clients to doctor's appointments and outings when necessary.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
Education
High School Diploma -
Francisco Oller
Puerto Rico05-2002
Skills
- Customer service
- Blueprint interpretation
- Quality assurance
- Assembly techniques
- Training new employees
- Hand tool usage
- Attention to detail
- Electrical wiring
- Blueprint reading
- Basic math
- Small parts assembly
- Final assembly processes
- Visual inspection
- Interpretation of blueprints, wiring diagrams, and drawings
- Product assembly
- Assembly and production
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service
Target
11.2024 - Current
Assembler
Yaskawa
05.2023 - 07.2024
PCA
Centra Care
04.2019 - 01.2022
High School Diploma -
Francisco Oller