Seasoned business leader with over 13 years of experience in managing and owning retail wine and liquor stores, where I developed a deep expertise in customer experience, relationship building, and business operations. My focus has consistently been on delivering exceptional customer experiences, whether by guiding customers to discover rare wines and liquors or by organizing educational wine events and tastings.
In 2015, I transitioned into a management and operations role at NuResolution Technologies, where I oversee contract management, financial operations, and coordination between clients, subcontractors, and suppliers. My responsibilities include strategic planning, project management, and ensuring seamless operations across the organization.
Additionally, I am a certified health coach, dedicated to helping individuals achieve their health and wellness goals. I assist clients in setting realistic health objectives, developing personalized action plans, and navigating behavioral changes. My coaching practice focuses on promoting healthy lifestyle choices, providing accountability and support, and empowering clients to make lasting changes for optimal well-being.
This diverse background in retail, operations, and health coaching reflects my adaptability and commitment to excellence in all areas of my work.
In my role at NuResolution Technologies, I manage contracts, oversee financial operations, and coordinate between clients, subcontractors, and suppliers. My responsibilities also include strategic planning, project management, and ensuring smooth, efficient operations across the organization.
I successfully managed and owned retail wine and liquor stores, specializing in helping customers find rare items and refine their preferences. I focused on creating exceptional shopping experiences and developed a strong company culture centered on employee engagement and continuous learning. I also effectively managed budgets to ensure strong financial performance while strategically investing in business growth.