CYNDY PIERSON
Columbia,TN
Summary
Hardworking Insurance Broker with 30 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.
Overview
24
24
years of professional experience
Work History
INSURANCE BROKER
PIERSON & ASSOCIATES INSURANCE SERVICES
01.2000 - 08.2023
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Established long-term relationships with customers, providing ongoing advice and support
- Achieved multiple sales and leadership awards
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
AGENCY OWNER - INSURANCE BROKER
PIERSON &ASSOCIATES INSURANCE SERVICES
01.2000 - 08.2023
- Directed strategic planning to achieve it's short term goals while positioning itself for long term success
- Created processes to streamline operations while increasing efficiency
- Provided leadership in developing our corporate vision, mission, values and culture
- Approved staff hiring, termination, promotions and department transfers.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
Education
High School Diploma -
NORTH SALINAS HIGH SCHOOL
CALIFORNIA1977
Skills
- Proactive team player
- Driven
- Sales Presentations
- Claims Handling
- Life and health insurance
- Award-winning sales professional
- Client Relations
- Licensed Insurance Agent
- Group Presentations
- Excellent Customer Service
- Leadership & Training
Timeline
INSURANCE BROKER
PIERSON & ASSOCIATES INSURANCE SERVICES
01.2000 - 08.2023
AGENCY OWNER - INSURANCE BROKER
PIERSON &ASSOCIATES INSURANCE SERVICES
01.2000 - 08.2023
High School Diploma -
NORTH SALINAS HIGH SCHOOL
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