Cyndy Rodriguez

• Conduct needs assessments and make decisions regarding medical care, social connections, and living arrangements for clients adjudicated as an incompetent adult. Assessed client needs and developed individualized service plans.
• Advocated for client rights and access to necessary services.
• Coordinated support services with community resources and agencies.
• Conducted thorough case reviews to ensure compliance with state regulations.
• Updated client documentation for accurate, compliant and current records.
• Apply for any public resources that may be available to pay for the ward’s needs.

-Monitored and assessed risks to vulnerable adults, promoting their protection from abuse and financial exploitation while respecting individual rights and self-determination.

-Implemented strategies to create a safe and stable environment, allowing individuals to operate without reliance on APS program interventions.

-Timely and accurate dictation on all case events

-Complete referrals for community-based resources as needed by the adult

Conducted regular home visits and maintained phone communication with adult and collateral contacts to support service delivery.

-Complete legal reports and petitions to the District Attorney/Law Enforcement/Clerk of Court as needed

-Attend court hearings and testify case findings on behalf of Union County Department of Social Services

-Quarterly completion of QA audits for county and state monitoring

• Conducted comprehensive assessments to determine clients' needs and eligibility for services.
• Executed crisis intervention strategies for service requests concerning rent, utilities, food, and clothing.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Mentored junior social workers, providing guidance in case management practices and ethical decision-making.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Educated clients on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Supported clients and families with empathy and compassion during difficult times.
• De-escalated stressful situations through individual and family crisis interventions.
• Documented client progress and activities in accordance with agency policies and procedures.
• Executed monthly follow-ups via home visits and phone communications with assigned representative payees for Social Security Administration.
• Assisted payees in utilizing income effectively. Supported development of money management skills. Helped meet basic needs through financial resources.
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• Developed individualized family service plans to address specific needs and goals.
• Facilitated workshops on parenting skills and child development strategies.
• Collaborated with community resources to enhance family support services.
• Conducted assessments to evaluate family strengths and areas for improvement.
• Recognized for exceptional case management skills provided to 45 Early Head Start/Head Start Families, and dedication to client success, earning trust from both families served and colleagues within the agency.
• Implemented creative problem-solving techniques to address unique challenges faced by families, resulting in tailored solutions that led to positive outcomes.
• Daily documentation, file/system maintenance in accordance with Federal Head Start Standards and NYS Office of Children and Family Services.
• Assist with overseeing the daily functions of a Children’s Center containing roughly 350 children up to 12 years of age
• SSpport families' safety, health, financial stability, and self-sufficiency goals.ly 350 children up to 12 years of .age.
• Identify client areas of need and provide avenues to assist with goal achievement/completion
• -Support families' safety, health, financial stability, and self-sufficiency goals
• Support families through crisis situations to ensure family stability.
• Conduct home visits, monitor daily attendance and health follow-up with supporting documentation.
• Help organize and facilitate monthly parent engagement activities and events
• Actively participate in monthly recruitment efforts to maintain program level contracts
• Provide coverage for teachers to maintain classroom ratios
• Assist with children’s needs (mealtimes, naps, toileting, grooming)
• Entrusted with building access keys and security codes.
• Opened the children's center to monitor student check ins, monitor phones for sick or tardy students.
• Administer medication as one of the few staff members with Medication Administration Certification.

• Developed individualized care plans, ensuring alignment with client needs and treatment goals.
• Coordinated multidisciplinary team meetings to enhance communication and collaboration among providers.
• Monitored client progress, adjusting interventions based on feedback and observed outcomes.
• Facilitated crisis intervention services, providing immediate support in high-stress situations.
• Provide case management services and crisis intervention to families involved with Child Protective Services .
• Conduct field visits and document case events/client activities as well as compliance, or lack of compliance, with Court Ordered Services required by Criminal and Family Court.
• Assist/monitor/positively encourage clients with their mental hygiene maintenance/prevention of substance abuse.
• Transport clients to and from appointments and errands if in the best interest of the child(ren)

Concentration in Gerontology