JENNIFER MARTILLO
Plainfield,IL
Summary
Knowledgeable Case Manager experienced in coordinating care for disabled individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
1
1
Certification
Work History
Case Manager/Guardianship Service
Rehab Assist Inc.
- Disabled care management and assessment of needs, creation of a care plan, life planning, monitoring of care, and budgeting and coordination of services
- Coordinate physician appointments and community activities
- Services provided vary based on the needs of the clients, per probate court orders
- Serve as an advocate for all of the clients under my care
- Collaborate with other social service agencies, caregiving agencies, and governmental agencies
- Collaborate, develop and maintain ongoing relationships with bankers who serve in a fiduciary capacity and/or attorneys who represent the Guardianship in various manners or as a Guardian ad Litem for all files.
Family Case Manager
Lutheran Social Services
- Provide ongoing case management and support to families that are homeless or at risk of homelessness in Fairfield County
- Maintain an active caseload of 30 families and provide adequate support in order to improve the family’s current situation
- Serve as an advocate for the family and link them to community services
- Create educational and curriculum for the families in order to improve their current situation.
Education
Master of Arts - Organizational Leadership
Ohio University
Ohio03.2012
Bachelor of Arts - Political Science And Government
Northern Illinois University
Dekalb, IL05.2006
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Relationship Building
- Decision-Making
- Conflict Resolution
- Client Advocacy
- Care Coordination
- Crisis Intervention
- Email and Telephone Etiquette
Certification
- NATIONAL CERTIFIED GUARDIAN
- FACFC Early Childhood Spring Conference Disability is Natural
- FACFC Early Childhood Spring Conference Challenging Behavior
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Case Manager/Guardianship Service
Rehab Assist Inc.
Family Case Manager
Lutheran Social Services
Master of Arts - Organizational Leadership
Ohio University
Bachelor of Arts - Political Science And Government
Northern Illinois University