Cynia Randolph
Rio Rancho,NM
Summary
Dynamic Trainer at Dion's and Production Assistant at Aquila-Industrial Design, adept in planning, coordination, and teamwork. Excelled in mentoring, enhancing staff productivity by fostering professional growth. Proven track record in customer service and operational efficiency, significantly contributing to business growth and quality control. Skilled in multitasking and interpersonal communication, ensuring peak performance and customer satisfaction.
Overview
3
3
years of professional experience
Quote
I find that the harder I work, the more luck I seem to have.
Thomas Jefferson
Work History
Trainer
Dion's
10.2021 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Taught employees on company processes, providing constructive feedback to support their professional growth and ensuring competency in each station.
- Supported productivity increase and business growth through new hire training and mentoring.
- Learned every menu item's preparation and numerous off-label items to meet customer needs.
- Repaired minor issues and maintained equipment for smooth functioning.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Collaborated with managers to implement effective staff scheduling, minimizing labor costs while ensuring optimal coverage during peak hours.
- Trained new employees, sharing knowledge and expertise of food items and customer service stations.
- Handled cash and processed payments accurately to avoid errors.
- Trained new employees in groups and in one-on-one scenarios.
Production Assistant
Aquila Industrial Design
05.2021 - 08.2021
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse areas to support operations.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05.2024
Skills
- Planning and coordination
- Teamwork and Collaboration
- Exceptional customer service
- Outgoing Personality
- Money Handling
- Time Management and Punctuality
- Multi-tasking strength
- Goal-Oriented
- Creative Problem-Solving
- Interpersonal Communication
Languages
French
Elementary (A2)
Spanish
Elementary (A2)
Interests
Anything Art-Related
Reading
Spending time with friends and family
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Mircrosoft Word,Excel and Powerpoint
Google Docs,Sheets and Slides
Gmail and Outlook
Select Adobe Programs
Timeline
Trainer
Dion's
10.2021 - Current
Production Assistant
Aquila Industrial Design
05.2021 - 08.2021
High School Diploma -
Rio Rancho High School
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