Cynsear Moore
Dallas
Summary
Compassionate Certified Nursing Assistant skilled in vital signs monitoring and effective communication. Enhance resident care through dementia care techniques while fostering strong family relationships. Deliver high standards of hygiene and safety in all aspects of care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Legend Healthcare and Rehabilitation
Greenville
08.2024 - Current
- Supported residents in daily living activities and personal care to enhance comfort and well-being.
- Facilitated clear communication with residents, families, and healthcare team members to strengthen care coordination.
- Ensured cleanliness and organization of resident rooms and common areas to promote a safe and inviting environment.
CNA
Greenville Gardens
Greenville
12.2023 - 08.2024
- Supported residents with daily living activities to enhance quality of life.
- Provided toileting care to ensure patient comfort and hygiene.
- Provided shower assistance to residents, ensuring comfort and dignity during personal care.
- Administered basic hygiene care to uphold health and well-being of patients.
- Monitored vital signs and reported changes to nursing staff.
- Received training for effective care in a dementia unit to enhance patient support.
Caregiver
Avalon Memory Care
Irving
09.2023 - 11.2023
- Assisted senior residents with daily life tasks, enhancing quality of care.
- Provided support for incontinent residents, ensuring dignity and comfort.
- Supported toileting needs and aftercare for residents, maintaining hygiene standards.
- Aided residents during showers to ensure safety and privacy.
- Facilitated meal assistance, promoting nutrition and enhancing residents' overall well-being.
- Recorded vital signs to effectively monitor residents' health conditions.
- Documented care activities systematically, maintaining comprehensive records for ongoing resident care.
- Utilized mechanical lift for safe transfer of residents between wheelchair and bed.
Caregiver
Harmony Touch of Care
- Cared for and supported patients with chronic illnesses to improve quality of life.
- Assisted patients with bathing, oral care, and personal hygiene to promote dignity and well-being.
- Maintain proactive communications with patients and their families, giving clear explanations of various health topics.
- Take precautions to help patients avoid infections or allergic reactions in their home.
- Balance multiple tasks and priorities to deliver top-quality support to each client.
Processor Contract
Conduent
- Processed medical reimbursement claims, applying billing codes to ensure compliance with government regulatory standards.
- Processed referrals based on insurance plans and followed up on outstanding authorizations.
- Handled over 50 customer calls daily, addressing inquiries and facilitating resolutions.
- Balance multiple tasks including call handling, loan level review and call documentation within required metrics.
- Tracked and gathered information to resolve client inquiries and troubleshoot problems efficiently.
- Research/resolve loan level inquiries as it relates to inbound/outbound call activity.
- Recognize consistent problem areas and report to a higher level for action.
Education
Diploma -
Mesquite Highschool
Mesquite, TX01-2020
Skills
- Vital signs monitoring
- Medical records management
- Medical terminology expertise
- Care plan development
- Hospice care expertise
- Dementia care techniques
- Acute care experience
- Senior care knowledge
- Life skills expertise
- Social work principles
- Computer proficiency
- Customer service
- Effective communication
- Active listening
- Patient encouragement
- Confidentiality
Certification
CPR Certification
CNA - State Tested Nursing AssistanT
Phlebotomy Certification - In progress
CNA - State Tested Nursing AssistanT
Phlebotomy Certification - In progress
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Certified Nursing Assistant
Legend Healthcare and Rehabilitation
08.2024 - Current
CNA
Greenville Gardens
12.2023 - 08.2024
Caregiver
Avalon Memory Care
09.2023 - 11.2023
Caregiver
Harmony Touch of Care
Processor Contract
Conduent
Diploma -
Mesquite Highschool