Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthea Valcore

Summary

Dedicated, proactive, and reliable with keen sense of responsibility and observant nature. Possesses crucial knowledge in loss prevention strategies and proficient in conducting investigations and implementing security protocols. Committed to enhancing safety measures and reducing shrinkage to positively impact overall operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Asset Protection Assistant Manager

Walmart
11.2024 - Current
  • Leads three teams of investigators, claims/receiving associates, and customer hosts; providing guidance and support to ensure consistent performance across all teams and shifts.
  • Maintains detailed records of all incidents involving theft or loss. Utilizes this information to implement Merchandise Protection and Shrink Plans.
  • Coordinates with other leaders across the organization to ensure alignment of Asset Protection priorities and integration of security measures into daily operations.
  • Collaborates with store leadership to develop and enforce policies for maintaining a safe and secure environment for associates and customers.
  • Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training associates on best practices.
  • Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
  • Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.

Overnight Assistant Manager

Walmart
10.2023 - 10.2024
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Delivered a well-stocked salesfloor and organized backroom each morning.
  • Assisted in hiring processes by screening potential candidates'' applications, interviewing prospects, and providing recommendations for suitable hires.
  • Collaborated with other leaders to develop operational strategies that improved overall store efficiency.
  • Optimized inventory management by conducting regular audits, reorganizing stockrooms, and ensuring accurate product displays.

General Merchandise Assistant Manager

Walmart
11.2022 - 10.2023
  • Leveraged analytical tools to forecast sales trends accurately, informing inventory planning decisions.
  • Enhanced store efficiency by implementing inventory control procedures and streamlining merchandise placement.
  • Handled escalated customer issues effectively, resulting in improved loyalty scores.
  • Coordinated with vendors to ensure timely delivery of products, maintaining optimal stock levels.
  • Trained new associates on store policies and procedures, fostering a productive work culture.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and growth opportunities.

Education

BBA - Business Administration

Southern New Hampshire University
Hooksett, NH
08-2024

Skills

  • External theft prevention
  • Internal theft prevention
  • CCTV monitoring
  • Incident reporting
  • Surveillance techniques
  • Policy enforcement
  • Customer service
  • Team leadership
  • Action plan development
  • Verbal and written communication
  • Staff training and development
  • Multitasking Abilities

Certification

  • Wicklander-Zulawski: Level 1 - Investigative Interviewing Techniques
  • National Registry of Food Safety Professionals (NRFSP) Certification

Timeline

Asset Protection Assistant Manager

Walmart
11.2024 - Current

Overnight Assistant Manager

Walmart
10.2023 - 10.2024

General Merchandise Assistant Manager

Walmart
11.2022 - 10.2023

BBA - Business Administration

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Cynthea Valcore