Cynthia Acevedo
Bradenton,FL
Summary
Detail-oriented and knowledgeable medical office specialists skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English and Spanish abilities.
Overview
3
3
years of professional experience
Work History
Medical Office Specialist
Florida Digestive Health Specialists
10.2023 - Current
- Improved patient satisfaction by streamlining appointment scheduling and implementing efficient check-in procedures.
- Enhanced office organization by maintaining up-to-date medical records, both physical and electronic.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Strengthened patient relationships with consistent follow-up on test results, appointments, and referrals.
Server/Host
Red Lobster
02.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Music Therapy
State College of Florida, Manatee-Sarasota
Bradenton, FL12.2025
High School Diploma -
Bayshore High School
Bradenton, FL04.2017
Skills
- Medical Billing
- HIPAA Compliance
- Insurance Verification
- Patient Scheduling
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Office Specialist
Florida Digestive Health Specialists
10.2023 - Current
Server/Host
Red Lobster
02.2021 - 08.2022
Associate of Arts - Music Therapy
State College of Florida, Manatee-Sarasota
High School Diploma -
Bayshore High School
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