Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Aguilar

Dimmitt,TX

Summary

Professional retail management with proven track record in leading store operations. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging customers to promote loyalty and drive sales.

Overview

7
7
years of professional experience

Work History

Store Manager

Family Dollar
07.2021 - Current
  • Managed daily banking activities such as deposits and withdrawals.
  • Established customer service standards and monitored staff compliance.
  • Developed strategies to maximize sales and profitability.
  • Resolved customer complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Maintained accurate records of employee performance reviews.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Updated and maintained store signage and displays.

Assistant Store Manager

Family Dollar
06.2018 - 07.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Cornerstone Christian Academy
Bay City, TX
01-2014

Skills

  • Multitasking and organization
  • Problem-solving
  • Verbal and written communication
  • Regulatory compliance
  • Delegating work
  • Cash handling
  • Team leadership
  • Inventory management
  • Customer service
  • Employee training
  • Store operations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Family Dollar
07.2021 - Current

Assistant Store Manager

Family Dollar
06.2018 - 07.2021

Cornerstone Christian Academy

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